Job description

At Freeman Orthodontics, we are looking for an exceptional scheduling coordinator as a key person in carrying out our mission, the scheduling coordinator is responsible for ensuring all daily schedules run smoothly to create an exceptional experience for all patients, fostering a relationship of trust and loyalty. We are looking for a friendly, energetic, happy person that likes to deliver exceptional experiences and exceed expectations.

Summary of Essential Job Functions:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Help patients schedule appointments and resolve their questions via phone, text, or email.
• Welcome patients and check them in for their appointments
• Collect payments made at the front desk
• Keep the office tidied; the coffee bar stocked, paper forms stored, etc.
• Scan and file mail and other crucial documents
• Other administrative tasks as assigned
• Help in providing an exceptional experience for every patient on every visit

Position Requirements:

• Exceptional customer services skills
• Friendly and welcoming phone voice
• Experience multi-tasking in a busy environment while paying attention to details and seeing tasks through to the end.
• Ability to educate and influence patients
• Excellent verbal and written communication skills and the ability to make decisions independently.
• Strong team-player
• Knowledge of Microsoft Office business applications
• High school diploma or general education degree (GED)

I understand that the above functions and standards for this position are not intended as an inclusive listing of the job’s responsibilities, that other duties may be assigned, and that the above responsibilities may be changed or altered at any time without notice. I have read and understand the functions and standards for this position as indicated above and agree to carry them out to the best of my ability.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Morning shift
• No weekends

Application Question(s):

• what is your salary expectations for the position ?

Work Location: In person

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