Job description
Fields Cadillac Jacksonville is looking for a full time reception for our dealership.
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.
What We Offer
- Medical and Dental
- 401(k) Plan
- Personal Time Off
- Growth opportunities
- Paid Training
Responsibilities
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Hours are 12:00pm-7:00pm and Saturdays 8:00am-6:00pm
- Ability to communicate customers' interests needs and requests to management
- Professional personal appearance
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