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Job Description:

At Caterpillar’s South Milwaukee, WI facility, we manufacture electric rope shovels for mining operations. In this role as a Quality Manager, you will report to the Facility Manager and you will be primarily responsible for providing support for quality initiatives in facility operations, supplier quality, and materials technology. As a member of the Quality team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture at South Milwaukee, WI. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can’t wait for you to join the team!

Job Duties / Responsibilities may include, but are not limited to:

• Assure the facility’s products meet the Caterpillar specifications. Communicate and promote the quality philosophy and provide guidance to various quality areas such as manufacturing, torque support, gage lab, heat treat and/or met lab personnel.

• Conducts product evaluation tests on all new product. Determines and orders the product configuration to be tested, designs and directs the test program, coordinates the test and tear-down of each model, and identifies problems. Recommends solutions to Product Group Engineering, Customer Service, Operations and Logistics Support to insure annual product quality improvement and warranty cost reduction.

• Accountable for conformity to global quality processes and reporting to management on QMS process execution. Responsible for setting priorities, establishing review schedules for product and equipment quality control, and managing shop floor quality controllers.

• Responsible for overseeing the execution of processes, plans and tools that support global quality systems or related processes i.e. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. The incumbent must also ensure alignment to CPS (Caterpillar Production System) principles.

• Develop, implement and monitor quality plans to ensure that the products meet Caterpillar quality standard and ensure compliance to QS9000 internal certification requirements, accomplished by conducting and reporting internal audits.

• Provide quality measurement reports and make continuous improvements to the products and processes (i.e. be responsible for development and information collection for inspection reports and/or maintain and publish defect reports that are recorded and reported at all levels from start on line to end customer.

• Conduct quality investigations to determine root cause, develop and implement solution plans.

• Receive customer feedback, discuss with responsible work center for the improvement and provide feedback to the customer. Act as the Quality contact for customers. Be the contact for the day to day shop quality issues, including coordinating the holds due to quality and the rework needed.

• Work with suppliers to improve the quality of products delivered to the facility. Implement and support Supplier Certification programs both internally and externally.

• Provide full support to NPI process, CPI process and manager on Corporate AQI award.

• Maintain and publish defect reports that are recorded and reported at all levels from start on line to end customer.

• Ensures Product Group Engineering, Assembly Planning and Operations, and Purchased Finished Supplier plans are compatible with the quality level expected of new products. Participates in new product development programs, and makes risk assessment at each phase of development and manufacturing.

• Responsible for quality associated with a product line or value stream including auditing and certification. The position supervises or manages a work unit of hourly or salaried employees where planning, scheduling, training, monitoring, and reviewing work of subordinates is required, and is responsible for all personnel issues and performance evaluation of subordinates. They will engage with Component Groups, Global Quality resources and Facility Management.

• Instructs personnel on how to determine the quality of work with the aids of inspection gauges and blueprints.

• Provides counsel and advice to employees concerning personal and assigned work problems, recommends merit increases for qualified employees, disciplines employees by writing cautions and discharging or suspending employees, and writes commendations for outstanding employees. These are the tools used by the incumbent to motivate people. Personal contact is made daily with each employee relating to quality problems, safety, housekeeping, etc.

Basic Qualifications:

• Bachelor’s degree in Engineering or Manufacturing

• 10+ years’ experience in various quality or manufacturing positions

Top Candidates will also have:

• Knowledge of shop operations and maintenance procedures

• Strong understanding of quality management practices

• Ability to communicate cross functionally

• Strong experience reading blue prints

Additional Information:

The primary location for this position is S. Milwaukee, WI

Domestic relocation assistance is available

This position may require 5% travel

Sponsorship is not available

This posting will close at midnight on May 29, 2023

Employee benefit details:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers .

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

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EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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