Job description
Position Summary: The Quality Improvement Specialist is responsible for projects at the ground level, ensuring that all initiatives are carried out in a manner that aligns with providing effective, high-quality, and patient -centered care.
Duties and Responsibilities:
- Support the Director of Quality Improvement by facilitating and documenting subject matter expert knowledge during Quality Improvement program (QIP) Committee and PCMH Workgroups.
- Facilitate, monitor, and document quality improvement projects that teams (individual care teams and interdepartmental teams) are testing and refining, primarily driven by QIP Workgroup projects.
- Monitor annual Quality Plan, monitoring progress and working with department heads to reach annual goals.
- Work across departments to ensure integration of and generate buy-in for quality initiatives.
- Coach different members of the care team to improve their clinical quality metrics and increase the number of providers and departments meeting quality initiatives and all quality goals.
- Collaborate with managers and departments as needed on quality improvement initiatives.
- Responsible for population health outreach initiatives through CareMesage platform to promote preventative care and close gaps in care.
- Other duties and responsibilities as assigned.
Data management and Interpretation
- Build, run, and monitor quality management reports in the electronic medical record. These reports provide data utilized for grant reporting, population health outreach, and coaching.
- Support Director of Quality with data requests and communications, such as weekly quality contest updates
- Administer patient satisfaction results and dissemination of plan.
Pay for Performance
- Serve as quality representative at MCO meetings and provide updates to Director of Quality Improvement.
- Oversee medical records requests (“chart chases”) for HEDIS and ensure that partners receive information in a timely manner.
- Master’s Degree in a healthcare discipline with at least two years of experience in quality improvement in a healthcare setting required.
- Passion for data and measurement tasks, as well as translating and disseminating data to all staff with varying backgrounds.
- Bilingual in English/Spanish or English/Polish preferred.
- Previous experience with Electronic Health Records preferred.
- Strong ability to us MS Office programs, including MS word, Excel and Outlook.
Physical Demands:
- Must be able to remain in a stationary position 50% of the time.
- Must be able to move around the clinic site 50% of the time.
- Constantly operates a computer, computer printer, copy machine, and telephone.
- Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
- Must be able to transport from one site to another.
- Must be able to cover other shifts as necessary.
Comprehensive Health Insurance Benefits through BCBS of IL:
- Health Insurance (HMO/PPO)
- Dental Insurance (HMO/PPO)
- Vision Insurance
- Short/Long-Term Disability Insurance
- Group Life Insurance
Other Benefits Include:
- 403(b) Retirement plan with employer match
- Pension Plan
- Voluntary Life/ AD&D
- Flexible Spending/Dependent Care Accounts
- Annual CME Allowance and CME PTO (Providers Only)
- Paid Time Off
- 3 Personal days per calendar year
- 7 Holidays per calendar year
- Employee Assistance Program
- Tuition Assistance Program
- Off-the-job Accident Coverage
- Employee Referral Program
- Internal Growth Opportunities
PrimeCare Community Health is part of the National Health Service Corps, as such, you would be able to participate in their Loan Repayment Program. For more information, please visit their website at https://bhw.hrsa.gov/loans-scholarships
In accordance with Illinois Executive order 2021-20 (COVID-19 No.87) effective on August 26, 2021, in conjunction with the Federal CDC guidelines, COVID vaccinations are now a requirement for PrimeCare Community Health as well as many other Healthcare Organizations. Proof of full vaccination is required prior to the beginning date of employment. If you have a medical or religious contraindication, please inform Human Resources when the offer is extended.
PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants. Therefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.
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