Job description
Overview
Position overview:
You may know us for our delicious cheesecakes…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” 10 years in a row! What you may
not know is at The Cheesecake Factory Bakery, our staff members are our highest quality ingredient.
Reporting to the Food Safety & Quality Assurance Manager, you will work with a team of approximately 15 staff members at The Cheesecake Factory Bakery in Rocky Mount, NC. As the Quality Assurance Supervisor, you will be responsible for the activities involved in assuring the food safety and quality of all products produced in a shift, during a six-day per week operation to meet company service, quality, cost, safety and people objectives for a bakery with more than 700 total staff members that create delicious cheesecakes and memorable experiences.
You’ll thrive in this position if you are:
- Service oriented: you’re a people person who is systematic and trustworthy interacting constructively with peers or teams of various levels demonstrating strong, positive communication skills.
- Exhaustively meticulous: you have an unrelenting attention to detail leaving nothing to chance while understanding what deserves your immediate attention and what can wait.
- Improvement focused: you never turn off the thought “how can I do this better”.
- An experienced people manager: you’re at home managing and elevating a team. You lead by example and enable your staff to realize their potential.
Responsibilities
Here’s more of what you’ll get to do:
- Supervises the Quality Assurance Lab and Floor Technicians and develops and implements new methods, procedures, and systems to improve quality performance.
- Assures presence of specifications and all PQG documentation on the all lines (finishing and baking).
- Monitors the organization of PQG data collected on all three shifts and the retain samples (library) program.
- Monitors and ensures product traceability and employee practices to aid in a pest-free environment.
- Ensures adherence to our food safety programs including HACCP.
- Follows up with the PQG certification program to ensure all finished goods meet specifications.
- Follows up with implemented programs to ensure compliance with Good Management Practices (GMP’s) by all employees and other supervisors.
- Aids in the administration of biological monitoring procedures to determine the efficacy of sanitation methods.
- Supervises operation to comply with all applicable safety laws and regulation, as well as Company safety policies, procedures and standards.
- Manages operations to maintain a SUPERIOR rating from the annual AIB inspection.
Qualifications
What we require:
- Minimum of 2 years of supervisory experience in Quality Assurance or a related field.
- Basic Technical Writing Skills.
- Good communication skills.
- Experience with Microsoft Office applications.
- AA, B.A. or B.S. degree in the field of science (Biology, Chemistry, Biochemistry, Food Science or Technology, etc.) or equivalent experience.
About the Company
Since 1978, we’ve been known for our legendary cheesecakes, upscale casual hospitality, and fresh-from-scratch menu, but we’re most proud of being named to the Fortune 100 Best Companies to Work For® list since 2014. With 47,500 staff members across more than 300 restaurants – including The Cheesecake Factory, North Italia, Grand Lux Cafe, Social Monk and Fox Restaurant concepts – our people-centered culture offers something for everyone.
We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
We are an E-Verify and equal opportunity employer. We are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.
#SoCheesecake #LifeAtCheesecake
Compensation Range
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