Job description
Purpose
Responsible for supporting corporate and mill teams in quality, food/product safety, regulatory compliance, and process improvement/optimization.
Key
Accountabilities
Key Activities
1. Quality
Lead in developing, implementing, and maintaining corporate and mill quality systems.- Drive standardization across all locations and creation of best practices.
- Assist mill locations in developing and maintaining HACCP plans
- Assist mill locations in preparing for 3rd party audits (Food Safety, GMP, or Customer).
- Oversee corporate and support mill internal quality, food/product safety, and GMP audit programs.
- Support sales and mill teams with customer issues, complaints, and help with root cause analysis and developing corrective action plans as needed.
2. Regulatory Compliance
Assist in evaluating raw materials (chemicals and pulp) for regulatory compliance.- Maintain product safety, chemical, fiber, supplier, and regulatory tracking systems.
- Oversee/maintain the SafeTec SDS system
- Oversee/maintain HuComply – task tracking system
3. Process improvement / optimization / support
Support mills in trending and analyzing paper quality parameters and make recommendations as necessary to maintain quality / product specifications.- Initiate or support specification and procedural changes to improve quality, minimize production raw material costs, and improve runnability.
- Assist operations in troubleshooting problems, determining root causes, and implementing corrective actions.
- Provide technical assistance and training to operations on programs used for quality or process data.
- Help mill teams to implement and use software and data systems to improve operational efficiency through process centerlining, statistical process control, and control charting.
Minimum Qualifications (technical/professional skills, expertise and qualifications)
Bachelor’s degree – preferably in Science/Chemistry, Engineering, or Pulp & Paper Science- 3-7 years quality assurance or food/product safety experience desired
- Knowledge of SQF or other GFSI Food Safety certifications preferred
- Auditing experience – as auditor or being audited
- Knowledge of paper industry or food packaging experience preferred
- Experienced in developing and writing procedures and training material
- Intermediate proficiency with Microsoft Word and Excel required
- Strong communication skills
- Capable of driving cultural change
Working Conditions (e.g., heat, cold, noise, etc.)
Essential Physical Functions (e.g., lifting, bending, climbing, reading, etc.)
Office environment- Frequent exposure to mill environment—hot, dusty, humid, noisy, working around moving equipment.
- Personal Protective Equipment (PPE) must be worn in mill environment.
- Up to 50% travel to mill, customer, or supplier locations.
Lifting up to 30 pounds- Climbing stairs and ladders, bending, kneeling, pushing, pulling.
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