Intensive Outpatient Psych Program Specialist/Driver

DESCRIPTION OF POSITION:

• The Program Specialist/Driver facilitates patient transportation with facility vehicle and maintains safe driving skills.

RESPONSIBILITIES AND DUTIES:

• Provides customer service in an ethical manner, treats all customers with dignity, respect, courtesy and compassion.
• Works cooperating with team members to reach patient care goals.
• Maintains and supports a safe and compliant environment.
• Secures and reports any unsafe or hazardous item/material to Director of Outpatient.
• Complies with all hospital, federal, Medicare,/Medicaid, state standards, policies and rules.
• Demonstrates and completes Core Competencies training in dealing with difficult patients such as CPI, Restraint Training, CPR, age specific training and other training required.
• Attends monthly unit and other required meetings.
• Resolves patient complaints immediately, if possible, and reports complaint and outcome to patient satisfaction representative.
• Supports Quality Improvement, culture and is committed to key constituent satisfaction.
• Participates in performance of improvement activities and ensures important processes and activities are measured accesses and improved.
• Performs other duties as assigned in an independent and timely manner.
• Attends, participates in and encourages patient participate in all scheduled activities.
• Assist patients with Activities of Daily Living (ADL’s). Weighs patients monthly.
• Takes patient’s vital signs weekly.
• Maintains, in cooperation with other team members, program structure and actively participates in treatment planning process.
• Participates in proactive monitoring maintenance and cleanliness of facility vehicle.
• Reports and damage to vehicle to Transportation Manager.

EDUCATION AND WORK EXPERIENCE

• High School Diploma/GED with at least two years experience in a psychiatric setting or a college degree in a mental health related field.
• Sufficient experience in working with mentally ill persons, addicted persons or in providing personal care services.
• LA Chauffer's License (or Equivalent per DMV), Crisis Response Training, CPR
• Ability to assist persons over 200 pounds with Entrance/Egress from van, as well as assist same with ADLs.
• Ability to communicate with patient, family, peers and medical personnel.
• Requires emotional stability and resilience.
• Exhibits organizational and leadership ability.
• Shows ability to gain and maintain support and respect.
• Must be adaptable to change, be decisive, and demonstrate foresight.

Physical Demands/Work Environment

• Work requires a variety of physical activities including sitting, standing and walking.
• Bending, stooping, and lifting are minimal.
• The work environment may be physically confining.
• Visual acuity required for a variety of activities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COVID-19

Lake Charles Memorial Health System must ensure compliance of various Federal and State Regulatory Agencies, including CMS (Centers for Medicaid & Medicare).

Candidates for this position must be fully vaccinated against Covid-19 or have an approved medical or religious exemption on file with the Lake Charles Memorial Health System Human Resources Department.

Proof of vaccination prior to employment is required to ensure compliance.