Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

• Assist in the development of the racquet sports programs calendars to ensure programs are posted and ready for sale on the website by agreed deadlines.
• Implement promotion strategies including but not limited to the creation and publishing of USTA National Campus Programming digital marketing, emails, newsletters, and membership email communication.
• Responsible for daily content management and updates across digital platforms.
• Use HTML and CSS coding for website management and development.
• Collaborate with the Programs Coordinator to input programs offered at the National Campus into the database.
• Work with the Programs Team, Pro Staff, Front Desk Staff, and leadership to ensure that all inquiries such as programs, student class assignments, customer bookings, events, camps, or tournaments, are promptly addressed.

• Excellent guest service skills.
• Excellent phone manners.
• HTML and CSS coding for website management and development.
• Project a professional company image
• Computer proficiency. Able to learn new programs.
• This position is designated as "on-site" and requires the employee to be at the office site to complete the required tasks associated with the position
• Position is considered non-exempt

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess
• Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law