Programmer Analyst - Product Support

Full Time
Lansing, MI 48933
Posted
Job description

Position: Programmer Analyst - Product Support
Location: Lansing, MI

Prod support analyst activities broadly include:

  • Provides senior level production support for Tier II applications, databases and/or systems.
  • Provide technical support for several applications in the SDLC and troubleshoots issues.
  • Ability to diagnose problems, define and co-ordinate the implementation of solutions individually.
  • Ability to write, modify, and execute SQL queries for Oracle and SQL Server
  • Knowledge of Salesforce and Middleware solutions
  • Interfacing with Application Developers to communicate issues and suggest remediation.
  • Excellent oral and written communications skills along with strong documentation skills
  • Resolve Incident Management issues from triage through to resolution.
  • Managing the running of daily batch processing and scheduled production activities

Required skills:

  • Excellent communication skills
  • Salesforce CRM, APEX design knowledge
  • IBM Middleware knowledge Data Power, ACE, OpenShift React
  • Experience with development and testing of enterprise-level software architecture
  • Experience with query languages such as Oracle PL/SQL
  • Experience developing/optimization of query language scripts.
  • Experience with common data fix procedure
  • Experience/understanding of agile process and its roles.
  • Experience using large scale version control, build and PMO tools (DevOps, etc.)
  • Strong software analytic skills/experience
  • Experience in training/mentoring a junior developer is a plus.
  • Experience/understanding of the healthcare industry is a plus.

Job Type: Contract

Salary: $50.00 - $53.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Lansing, MI 48933: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Salesforce CRM, APEX design knowledge: 1 year (Preferred)
  • Oracle PL/SQL: 1 year (Preferred)
  • Data warehouse: 1 year (Preferred)

Work Location: One location

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