Weekdays, 1st Shift! No nights, weekends or holidays!

General Description

This position is responsible for the orientation, intake, and case management support for clients and management of site-based program and daily operations

Essential Job Functions

Direct Care

• Conduct new client orientation and complete all intakes into MIDP
• Provide support and case management to clients and make appropriate referrals
• Update records including admission and discharge forms
• Contact with local courts and probation departments to communicate participants progress/attendance and other requests as required by contract

Administrative

• Provide information to billing staff to ensure timely claims submission for services
• Participate in all relevant staff meetings and scheduled supervision
• Maintain safety and quality of site and report any incidents or accidents to supervisor
• Ensure compliance with BSAS, DPH and all agency policies
• Oversee accuracy of records and maintain record keeping standards
• Oversee scheduling of groups and group needs
• Communicate regularly with intake coordinators and billing department regarding programmatic paperwork specific to each department

Other Responsibilities

• Communicate a knowledge of the process of addiction with hopefulness and respect
• Flexibly respond to program scheduling needs and represent the agency in a professional manner in all community contacts and interagency committees

Qualifications

• High School Diploma or equivalence required
• Bachelor’s Degree in related field OR CADC/LADC strongly preferred
• Two or more years of substance abuse treatment or counseling preferred
• Computer literacy

Skills

• Ability to work in a fast-paced environment
• Ability to multi-task and work with a wide variety of people
• Knowledge of community services
• High level of organizational skills

Working Conditions

• Works in office; temperature regulated
• Able to travel to other community locations within Berkshire County
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions