WE WANT YOU ON OUR TEAM!

VETEANS VILLAGE OF SAN DIEGO has been serving veterans for over 40 years. It takes determination and commitment to overcome the challenges of homelessness and chemical dependency and we are here to serve those who have graciously served us – our VETERANS and their families! Our amazing team of employees helps us fulfill our motto, which is LEAVE NO ONE BEHIND.

The Program Manager (I) assists Program Director and Clinical Director in managing day-to-day responsibilities required for the operation of the Veteran’s Rehabilitation Program including direct Case Management of clients.

Compensation

The base pay $28.00 to $31.00 per hour.

Essential Functions and Duties

• Responsible for oversight of the Resident Managers, the Outreach Team, Intake Team and the VSA staff.

• Manage day-to day programming tasks such as health and safety inspections of campus; employment readiness assessments; Case Manager file audit and overview

• Maintain records and manage abandoned property inventory; participate in orientation of new residents.

• Attend all required meetings, such as VA Housing meeting, GPD clinical meetings, and Operations meetings.

• Facilitate Crisis interventions with residents and staff.

• Plans and coordinates with the Clinical Director all groups and educational classes related to alcohol and drug recovery.

• Supervises the screening of applicants for residential services.

• Recruitment, hiring, training, and scheduling of Resident Managers, the Outreach Team, Intake Team and the VSA staff.

• Engages in component and program development, implementation, and evaluation.

• Assures coordination and collaboration among all programs and services and provides support to an integrated approach to client services.

• Gathers, enters, and analyzes data on programs, creating relevant and usable reports on program data and metrics. Consolidates data and produces relevant, meaningful, timely reports pertaining to Outreach, GPD Census, and other grants as necessary.

• Conducting weekly individual meetings and provide regular feedback and training as appropriate with Outreach and Intake Teams.

• Work in support of Program Director to coach and counsel staff and administer appropriate disciplinary action in a timely manner

• Supervise Employee payroll and scheduling for Resident Managers, Outreach Team, Intake Team, and the VSA staff.

• Contributes and/or develops client-sensitive policies and procedures supporting the delivery of programs and services.

• Other duties as assigned.

Qualifications

• Bachelor’s degree in Human Services or related field preferred.

• CADC-2 with 1-3 years’ experience is a residential treatment setting preferred.

• Strong computer skills including Microsoft Office, EXCEL, and database management.

• Ability to communicate on all levels.

• Experience with veteran homelessness preferred.

• Must be able to, both mentally and physically, perform all aspects of job description and other duties as assigned by supervisor

• Veteran Status a plus!

Physical Requirements:

• Must be able to work in a noisy, busy environment Ability to bend and lift light objects

• Ability to sit for extended periods of time while viewing a computer monitor

• Dexterity of hands and fingers to operate a computer keyboard

• Ability to speak English