Job description
Job Title: Program Manager - Day Services
Department: Day Services
Reports To: Assistant Director, Day Services
FLSA Status: Salary, Exempt
Inclusive. Innovative. Open-Hearted.
We are Care Champions. A team of adaptable, collaborative, diverse, mission-driven individuals with a passion for purposeful innovation and service excellence. Our community commits itself to being inclusive and welcoming as we put the whole person at the center of everything we do.
Schedule: Monday-Friday 8:00am-4:00pm
Summary
Ensure the implementation of all facility based and community curriculum which motivates and enhances the lives of the people served. Provide leadership, supervision and support to all staff and participants to maximize human dignity, community integration, and opportunities for self-direction.
Essential Job Functions
- Oversee daily operations to assigned area in accordance with the agency’s policies and procedures and applicable regulations.
- Hire, supervise, evaluate, and train Day Habilitation and Community Based Day Services (CBDS) staff.
- Provide training and support to staff. Ensure staff have current mandatory training certifications.
- Work collaboratively with team members demonstrating a positive and supportive attitude to all staff and participants both during interventions and activities as well as all other assigned duties throughout the day.
- Identify issues or concerns regarding participants’ clinical needs and communicate and advocate with appropriate parties.
- Lead regularly scheduled team meetings. Disseminate all programming schedules and curriculum training at team meetings.
- Monitor rooms for safe practices and adhere to all safety procedures, including food safety and storage. Ensure appropriate inventory, use, storage, and maintenance of participants’ adaptive equipment and supplies.
- Ensure that staffing requirements are met each day to implement programming and provide coverage.
- Ensure the implementation of Day Habilitation Support Plans, Behavior treatment plans, Individual Support Plans, and other service plans which enable participants to increase their self-sufficiency and ability to fully participate in services.
- Oversee the DHSP/ISP process for assigned program participants in coordination with the Assistant Clinical Director of Day Services.
- Participate in the intake, admission, transfer, and discharge process for participants.
- Monitor daily attendance of participants. Oversee billing process including verification and preparation of billing documents.
- Manage program funds for room needs in accordance with agency policies. Assist in the development and monitoring of annual budget and ongoing assessment of program revenues and expenses.
- Ensure compliance with CARF, DDS, MRC, MCB, DMH, Mass Health regulations, and Incompass policies and procedures.
Experience and Education
- Bachelor’s degree in Human Services or Business preferred.
- At least 3 years of related experience working with individuals with disabilities.
- An equivalent combination of experience and education will be considered.
- DDS and Medicaid regulation experience as well as CARF Accreditation experience preferred.
- Previous experience managing/working in a unionized workplace highly desirable.
- Must maintain valid Driver’s license and clean driving record.
Employee Benefits
- Medical & Dental Plans
- Vision
- Life & Disability Insurance
- 403B Retirement Plan
- Flexible Spending & Dependent Care Accounts
- Tuition Reimbursement Program
- Employee Referral Program
- Generous Paid Time Off and Vacation Time
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