Program Assistant (Development & Events)

Full Time
Austin, TX 78754
Posted
Job description

Program Assistant -

Family Eldercare is committed to a culture of diversity, equity, and inclusion. We strongly encourage people of color, LGBTQIA2+, individuals with disabilities, parents, caregivers, and veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.
Development & Events

Program: Summer Fan Drive Reports to: Development & Events Team Lead

Job Location: Rutherford Office Position Status: Full‐time Part‐time

FLSA Classification: Exempt Non‐exempt Salary Range: $24 per hour

This Program Assistant role primarily serves as client, volunteer, and donor support for the Summer Fan
Drive (SFD) program. This position serves as a point of contact for Summer Fan Drive volunteers, supports the fan drive office and clients, and supports fundraising campaigns.

Essential Responsibilities:

  • Support events and donor engagement related to the Summer Fan Drive (SFD), and Holiday Giving

Drive programs, and 80 Over Eighty celebration.

  • Communicate with Family Eldercare colleagues, community partners, donors, volunteers, and clients in person, on the phone, and by email as necessary
  • Manage emails and inquiries about the Summer Fan Drive and Holiday Giving Drive programs
  • Recruit and manage fan drive office volunteers and volunteer fan delivery to client homes
  • New donor prospecting and gratitude
  • Assist in training incoming SFD office volunteers
  • Run the fan drive office and hotline when no volunteers are available
  • Point of contact for fan deliveries to the FEC office
  • Perform special duties as assigned

Competencies:

  • Strong interpersonal skills
  • Respectful toward diversity of ideas and people
  • Strong written, verbal, and nonverbal communication skills
  • Ability to develop and maintain collaborative and supportive working relationships with clients, coworkers, volunteers, and external partners.
  • Ability to cultivate and sustain professional boundaries with clients, coworkers, volunteers, and external partners.
  • Motivated by quality project outcomes
  • Ability to thrive in fast‐paced environment
  • Ability to swiftly change gears without advance notice
  • Driven to meet or exceed goals and performance objectives
  • Detail oriented
  • Reliable and on time
  • Ability to apply supervision feedback toward enhanced performance

Minimum Requirements:

  • Social services nonprofit environment experience preferred
  • Proficiency with Office tools, Google Forms, Excel preferred
  • Experience with data entry
  • Reliable transportation with valid Texas Driver's License and active auto insurance
  • Clear multi‐state criminal history and motor vehicle driving record

Licenses and/or Certifications:

  • None

Work Environment:

  • Work occurs in the office setting, very limited remote opportunities
  • Occasional off‐site work for event support and other special projects
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift, carry, push, pull up to 20 lbs.

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify. Please follow this URL to review one such program and their requirements: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

If you are interested in applying for employment with Family Eldercare and need special assistance to apply for a posted position, please send an email to hr @familyeldercare.org

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Austin, TX 78754: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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