Job Summary:

This position is responsible for implementing operational strategy and leading all operations, customer support, delivery and administration efforts within the plant and surrounding area. The General Manager must ensure effective teamwork between operations, delivery, logistics, and sales and service.

Responsibilities:

• 
  Recruit and build a high performing operations team, as well as consistently reinforcing teamwork among team members
• Build motivation among team members to achieve plant financial targets
• Lead all operations, customer support, administrative, and delivery employees in the plant or at the customer's location(s) in order to accomplish the goals and objectives of the Company
• Drive results of the strategic business operations plan through continuous improvement and leadership accountability in the following areas: safety, quality, delivery, cost, people, and growth
• Build, maintain and promote positive relationships with Service and Sales personnel to ensure the highest levels of product quality, service, and customer satisfaction
• Research, plan and manage plant costs including linen, labor, utilities, transportation, and production supplies, in order to effectively manage company assets within budget while maintaining a highly efficient operation
• Monitor and ensure all regulatory compliance requirements impacting operations in coordination with Legal, EHS, and all Federal and State laws
• Implement and maintain a predictive and preventative maintenance program
• Build positive relationships with all employees including Union representatives
• Ensure company development initiatives are carried out to their fullest, including Safety-Work observation, preventative maintenance, lean enterprise principles, Customer for Life meetings, etc.

Minimum Qualifications:

• 
  B.A. or B.S. degree in engineering, business management or related field
• 10+ years management experience at a Plant Manager level or higher
• Lean principles experience (Value Stream Mapping, 5S, Kaizen Event Planning and Facilitation, Sales & Operations Planning, One-Piece Flow, Line Balancing, Theory of Constraints-based Capacity Planning, etc.)
• Excellent business acumen, strategic planning, multi-tasking, and problem-solving skills
• Proven ability to managing P&L financial statements
• Ability to effectively interact with customers, suppliers, and employees
• Proficient in MS Office products
• Proven knowledge, experience, and a history of success in operational management
• Excellent interpersonal communication skills (verbal and written)

Preferred Qualifications:

• 
  College degree in finance, business, or engineering
• Broad leadership experience in a healthcare services setting

• Experience with Unions • Lean Principles training

• Six Sigma training
• Prior experience managing multiple facilities
• Knowledge of laundry or other processing equipment

Job Summary:

This position is responsible for implementing operational strategy and leading all operations, customer support, delivery and administration efforts within the plant and surrounding area. The General Manager must ensure effective teamwork between operations, delivery, logistics, and sales and service.

Responsibilities:

• 
  Recruit and build a high performing operations team, as well as consistently reinforcing teamwork among team members
• Build motivation among team members to achieve plant financial targets
• Lead all operations, customer support, administrative, and delivery employees in the plant or at the customer's location(s) in order to accomplish the goals and objectives of the Company
• Drive results of the strategic business operations plan through continuous improvement and leadership accountability in the following areas: safety, quality, delivery, cost, people, and growth
• Build, maintain and promote positive relationships with Service and Sales personnel to ensure the highest levels of product quality, service, and customer satisfaction
• Research, plan and manage plant costs including linen, labor, utilities, transportation, and production supplies, in order to effectively manage company assets within budget while maintaining a highly efficient operation
• Monitor and ensure all regulatory compliance requirements impacting operations in coordination with Legal, EHS, and all Federal and State laws
• Implement and maintain a predictive and preventative maintenance program
• Build positive relationships with all employees including Union representatives
• Ensure company development initiatives are carried out to their fullest, including Safety-Work observation, preventative maintenance, lean enterprise principles, Customer for Life meetings, etc.

Minimum Qualifications:

• 
  B.A. or B.S. degree in engineering, business management or related field
• 10+ years management experience at a Plant Manager level or higher
• Lean principles experience (Value Stream Mapping, 5S, Kaizen Event Planning and Facilitation, Sales & Operations Planning, One-Piece Flow, Line Balancing, Theory of Constraints-based Capacity Planning, etc.)
• Excellent business acumen, strategic planning, multi-tasking, and problem-solving skills
• Proven ability to managing P&L financial statements
• Ability to effectively interact with customers, suppliers, and employees
• Proficient in MS Office products
• Proven knowledge, experience, and a history of success in operational management
• Excellent interpersonal communication skills (verbal and written)

Preferred Qualifications:

• 
  College degree in finance, business, or engineering
• Broad leadership experience in a healthcare service setting

• Experience with Unions • Lean Principles training

• Six Sigma training
• Prior experience managing multiple facilities
• Knowledge of laundry or other processing equipment

Supervisory Responsibilities:

The General Manager is responsible for supervising Shift Managers, Production Supervisors, Office Leads and Clerks.

Preferred Qualifications:

• Bilingual (English/Spanish)
• Labor Relations/Union experience

Travel Required:

• 15% - 25% depending upon location.

Physical Requirements:

Sitting for up to 8 hours a day, continuous standing for periods up to 4 hours at a time, bending is required periodically, driving for work related up to 9 hours for training and/or to job locations, ability to observe details at all ranges; constantly operates a computer; must be able to remain stationary position 50% of time

Work Environment:

The working environment is indoors and is seasonally heated and cooled with minimal noise levels.

The position requires the ability to communicate in person, telephonically and via email. The noise level in the work environment is low to moderate. Lifting to 30lbs. PPE is required in certain parts of the plant. Climbing stairs, using a keyboard, reach above shoulder, and use of computer mouse are required. Main office is at the team member residency. Able to travel between locations and classes.

Century Linen is an equal opportunity employer. In furtherance of our commitment to equal employment opportunity, and pursuant to government contracting laws and regulations, we also take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as a qualified individual with a disability, or other legally recognized protected status.