Job description

Product Support Engineer- Kalmar- Pier 400 Port (Paramount, CA)

Salary: $90-110k/year plus annual bonus eligibility

Who is Kalmar?

• Kalmar is the industry forerunner in port automation and energy efficient cargo-handling- unique in its ability to enable seamless integration of different terminal processes.
• Kalmar is the world’s leading manufacturer of terminal tractors- Kalmar Ottawa has built over 80,000 terminal tractors/yard trucks and the majority of them are still in use today.
• One in every Four container moves around the globe is handled by a Kalmar solution
• Cargotec recently invested $22 mil EUROS into the Ottawa, KS manufacturing facility to increase manufacturing capabilities of the current Terminal Tractor line and bring an Electric Terminal Tractor to market- Now is the time to join our team if you are interested in opportunities for growth and advancement.
• Kalmar is 2022 recipient of the Best of Ottawa- Manufacturing Award!

What makes Kalmar GREAT:

• Kalmar’s commitment to sustainability- Our sustainability focus areas are: people & society, environment and governance.
• Kalmar believes in collaboration, delivering on our promise and that people make the future.
• Team members can expect to be appreciated, respected and highly valued.

Kalmar offers an EXCELLENT employee benefit's package including:

• Company-paid Medical, Dental, Vision & Life insurance option (effective your first day of employment)
• Flexible Spending Account for medical expenses
• Company-paid Short & Long-Term Disability
• Company Paid Life Insurance Policy (2X’s annual salary, max $300k) (Additional life insurance policies available for self, spouse and children)
• Company paid holidays, paid sick time & paid vacation time
• 401k Plan -matches a percentage of employee contributions into the 401K plan,
• Tuition reimbursement & Professional Development Assistance offered and more….

Making your next move count

Purpose of Position:

We are looking for a self-motivated, energetic team player to join our organization. The ideal candidate should be located the Los Angeles, CA area.

This position is responsible for providing maintenance & repair service to Kalmar brand container handling equipment at customer locations with a focus on electrical repair and diagnosis.

Candidate will also be responsible for assisting personnel in the field, with documentation, report of labor, work orders and inspections and act as a Kalmar Ambassador at the customer site.

Main tasks and responsibilities:

• Providing timely diagnosis/repair and regular preventative maintenance to the Kalmar product lines, utilizing hand, air and electric hand tools;
• Communicate with customer to determine equipment problem and, when necessary, travel to customer location to make adjustments/repairs on units.
• Must be capable of using Google Suite as well as Microsoft Word, Excel, Access and PowerPoint.
• Assist with the commissioning of new equipment into service. Insure that equipment is operating according to specifications. Train the customer to operate the equipment. Provide the customer with equipment service manuals and other materials according to contract specifications. This includes the preparation and updating of PowerPoint presentations that will be used for training customers.
• Maintain follow up with the customer to provide additional information or to resolve problems.
• Relay design or functional problems identified in field operations to Engineering. Relay information concerning customer needs and problems to Sales and Engineering and assist with current production projects as needed.
• Program and test Electronic Equipment for Spare Parts or Warranties.
• Install software upgrades in field.
• All visits will be documented with a call report once a trip has been completed.
• Make travel reservations including, airline, and hotel and car rental. Valid Driver’s License and Passport are required.
• Adherence to safe work procedures at all times
• Achieve a high level of customer satisfaction in all that we do from delivering on promises in a timely and orderly fashion

What you’ll need to succeed

Education:

• Technical Degree or minimum of 5 years’ experience in heavy industrial equipment maintenance

Experience:

• PLC Programming certification and/or experience; Siemens preferred.
• Specific experience with Motors, Controls, PLC’s, hydraulics, steel work and/or rigging is helpful.
• Experience in commercial and/or large electronic equipment a plus
• Good judgement, initiative and experience to deal with multi-dimensional maintenance and repair work for complex equipment and systems

Competencies:

• Strong aptitude toward control system logic
• Theoretical and applied knowledge of pneumatic, hydraulic and electrical systems related to mobile equipment preferred
• Good organization skills
• Good communication skills
• Fluent in English both spoken and written
• Good problem solving skills
• Strong work ethic, dependability and initiative

Requirements:

• Valid Driver’s License
• Valid TWIC Card or ability to obtain Valid TWIC Card when hired
• Candidates must be able to work at elevated heights
• Ability to work independently

You will be part of

• Kalmar is part of a global organization with over 12,000 employees worldwide- We have a very talented and diverse workforce focused on equity & inclusion.
• We believe in our people as it is our people who really make the difference.
• We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge.
• We succeed because we do it together.
• With us, you will have the opportunity to realize your potential and become an important member of our global team.

Interested in joining the Kalmar Team?

Please submit your resume/CV to be considered!

Kalmar is part of Cargotec

Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centers and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

Kalmar is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2021 totaled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• San Pedro, CA 90731: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you ever require VISA sponsorship to maintain authorization to work in the US?

Work Location: In person

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