Job description
Doosan Bobcat North America has made a strategic, dedicated effort to grow our manufacturing footprint over the years ad our company is on a substantial growth trajectory with the goals of helping empower our customers to accomplish more and being an employer of choice. Due to this, we are excited to grow our team!
The Product Service Engineer interacts internally with personnel from the Service department such as Troubleshooters, Product Service Managers, Field Service, Warranty, Service Training as well as other internal departments such as Engineering, Manufacturing and Product Safety. The position also interacts with dealer service technicians and Service managers as well as dealer Parts Department staff.
The qualified candidate will have:
- Education Required: Bachelors degree in Engineering
- Experience Required: 2 > 5 years
- Travel Required: 10 - 24%
- Minimum of 1-3 years’ experience in product support field.
- Compact equipment experience is preferred.
- Solid mechanical skillset and equipment troubleshooting experience.
- Excellent communication (verbal and written), interpersonal and customer service skills.
- Excellent cross-functional teamwork skills.
- Effective time management and priority focus skills.
- Strong analytical aptitude.
- MS Office Suite proficiency.
- Minitab experience.
Doosan Bobcat is proud to be an Equal Opportunity and Affirmative Action employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Schedule:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Gwinner, ND 58040: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Bachelor's (Required)
Experience:
- product support: 2 years (Required)
Work Location: One location
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