Product Manager

Join Crumbl Corporate in making the world a sweeter place!

Job Purpose

Under the direction of the Director of Product Management, the Product Manager oversees a team of Product Technicians as they work in conjunction with Research & Development and Testing departments to ensure the product meets company quality and operational standards. Product Manager establishes and observes the success and performance of products at different development phases by performing in depth Product Assessments on any and all developed/approved products.

Duties and Responsibilities

• Oversees the execution of in depth Product Assessment on every developed product, prior to the products testing launch.
• Provide support to development, testing, training, and support teams to produce quality products and processes through detailed reports, documentations, and instruction.
• Validate processes determined in development and establish further specifications, procedures, and policies in conducting consistent product company-wide.
• Follow food safety in all applications of recipes, documenting times, temperatures, and procedures
• Operate and upkeep a functioning kitchen that conducts product assessments and duties done by other teams.
• Collaborate well with chefs, share kitchen space and communication regarding ingredients.
• Ensure that quality and operational issues are effectively addressed and mitigated prior to product launch.
• Plan processes to decrease defects in products.
• Support troubleshooting and better understanding of the product’s processes on a larger scale.
• Remain current on development in the industry, including equipment and quality initiative programs.
• Isolate and communicate trends in production
• Assist Director of Product Management with any other tasks as necessary.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice in order to meet the business needs of Crumbl.

Qualifications

• Driven self-starter.
• Good eye for detail.
• Advanced problem-solving skills.
• Able to accurately identify production irregularities in different climates and regions.
• Maintain a safe working environment.
• Experienced in food safety and handling, and quality assurance efforts in the same or similar fields.
• Excellent communication skills; written and verbal.
• Highly organized.
• Demonstrated ability to create structure and prioritize work.
• Comfortable working in a fast-paced, results-oriented culture.
• Flexible and adaptable.
• Team player.

Working Conditions

This is an in kitchen position and work from home is not available. Must be comfortable in a kitchen and familiar with standard kitchen etiquette. Must be able to work on your feet for long periods of time and are able to operate and maintain commercial kitchen equipment.

Physical Requirements

he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to engage all senses as they pertain to cooking and reporting. The employee frequently is required to stand, walk, use hands to touch, handle, or feel, and reach with hands and arms.

This position requires the ability to occasionally lift products and supplies, kitchen equipment, and ingredients up to 50 pounds.

Benefits & Perks

• Medical, dental, vision benefits
• 15 days of PTO/year
• 11 paid holidays
• 12 weeks Paid parental leave
• Personal phone bill reimbursement up to $50/month
• Personal gym membership reimbursement up to $50/month
• Child care reimbursement of up to $400/month
• Corporate DoorDash® DashPass membership
• Regular company and team activities
• 401k with a competitive matching contribution plan
• Excellent opportunities for career growth
• Work in a hyper-growth company
• Cookies on us :)

About Us

Crumbl was founded in 2017 in Logan, Utah by Jason McGowan & Sawyer Hemsley. In just five years, Crumbl has grown from a humble cookie shop to a booming franchise with over 700 locations in 40+ states. Crumbl is honored to be the largest cookie company in the nation and fastest growing cookie company in the world! Our rotating menu offers new flavors every week while regularly bringing back crowd favorites and unique original recipes. We pride ourselves on being tech-focused, an agile workplace that values hard work, listening to our customers, and being unafraid of a challenge. Ultimately, our goal is to bring friends and family together over a box of the best cookies in the world!

• Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

About Crumbl Cookies

Crumbl began as a small cookie shop in the small town of Logan, Utah. It started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was established in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that were just plain embarrassing to them today, Crumbl has over 600 locations across the United States and is growing everyday!

Job types: Full-time

Education: No education required

Work location: On-site