Job description
Who is Foodbuy?
We are the industry leader in procurement and supply chain solutions. We are the subsidiary to the 6th largest company in the world (Compass Group PLC), yet Foodbuy has the feel of a small entrepreneurial Company. We pride ourselves on our ability to source and provide a variety of products and services that help our customers more easily, and cost effectively, run their businesses. We work with clients in the Hospitality, Restaurant, Healthcare, Education, Entertainment, and Gaming industries, and of course we support Compass Group- which is the world’s largest contract food and support services provider.
Why Foodbuy?
We care about our associates, our clients, and our community. We think big, encourage innovation and debate, and seek out game changers. Our benefits and PTO offerings are strong. Our compensation packages are competitive. And we are constantly growing, and we want our associates’ careers to grow along with us. We have an open and modern work environment, believe in flexibility, and promote a collaborative open door environment.
Additionally, we follow a value system called People FIRST, which stands for Flexibility, Inclusion, Results, Sustainability and Transparency. People FIRST is the foundation for everything we do at Foodbuy. It is how we connect and interact with our clients, business partners and fellow associates.
Job Summary
The Product Management Analyst is responsible for supporting the business with technology integrations and enhancements. This support will include data reporting, data modeling and extensive knowledge of a CRM application.
Support Functions:
- Manage client implementation projects by collaborating with key business and technical stakeholders
- Maintain data consistency and attributes within multiple applications, upholding constant visibility to Account Management
- Streamline CRM implementation processes to ensure efficiencies are achieved
- Manage technology enhancement requests for business participants
- Collaborate with all departments/teams to provide the best possible user experience
- Support third party technology partners with CRM projects & enhancements
Project Management:
- Highly organized, multi tasker
- Detail-oriented
- Lead projects to successful outcome; build subject comprehension to understand risks and roadblocks
- Solid knowledge of the Dynamics 365 (CRM) and other relevant applications
- Effective communicator
- Recognize and solve problems quickly
Ongoing Management:
- Conduct requirement gathering sessions for requested enhancements & participate in system trainings for internal users
- Establish criteria and implement tools to measure user adoption and departmental performance usage
- Develop and maintain User Dashboards and performance scorecards
- Provide Level 2 support for business inquiries associated with new and existing functionality, assisting IT with the development of Technical Design Documentation
- Participate in ad hoc projects
Additional Qualifications:
- Advanced knowledge of Microsoft suite (Office 365) of applications is required: desired application familiarity includes Dynamics 365, Power Apps, Power Automate, Excel & Power BI
- Prior experience with CRM applications including understanding of entity architecture, system customization (views & dashboards) and business process management
- A strong technical acumen is essential, which should include the ability to translate technical language to a non-technical audience
- A minimum of 3+ years of analytical support experience required (preferably within the Dynamics 365 application)
- A Bachelor’s degree is required; significant related experience may be considered in lieu of formal education
- Ability to assess new enhancement requests and integration needs, develop appropriate plans and ensure success
- Proven project management experience including the ability to manage and prioritize multiple projects in a fast paced environment
- Preferable understanding of supply chain and procurement services by business segment/channel. Food and non-food distribution experience a plus
- A preferred intermediate understanding of the financial, commercial, technological and social aspects of Group Purchasing Organizations and the competitive environment
- Excellent communication skills both verbal and written
- Ability to build effective long-term interpersonal relationships proactively across multiple departments within Foodbuy, working with others towards mutually acceptable solutions
Apply to Foodbuy today!
Foodbuy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)
Foodbuy maintains a drug-free workplace.
Associates at Foodbuy are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Req ID: 1163987
Foodbuy
MIRANDA CARTERET
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