Job description

Mariano’s Fresh Market Position Description

General Member

Primary Objective

Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a General Member, he/she promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on daily activities. The General
Member adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines.

Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list)

1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.

• Outstanding Customer Service attitude Works well with all employees
• Friendly, Approachable, Out-Going demeanor Team player – Demonstrates teamwork
• Assists customers throughout the store Takes initiative to assist others
• Responds to customers requests immediately Possesses upbeat, positive attitude
• Focused on Customer Service as priority over task Accomplished SELLING professional

2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.

• Efficient bagging of customer groceries including Refuse disposal and cardboard removal parcel pickups Working knowledge of all applicable equipment
• Efficient collection of shopping carts Working knowledge of applicable legal, safety,
• Maintains high cleanliness standards – clean as and sanitation SOP’s you go, inclusive of washing, cleaning, sweeping, Demonstrates high level of operational execution mopping throughout store and exterior as needed Fast paced and exhibits sense of urgency
• Assists as needed in departments including Conducts product Sales Events (Demos) shopbacks Consistent execution of all applicable SOP’s
• Efficient blocking and facing of departments

3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.

• Accomplished SELLING skills results in additional Utilizes appropriate supplies to reduce costs

Sales

• Handles product appropriately to reduce shrink

4. Planning Focus –

• Plans work duties appropriately during scheduled Identifies department opportunities during shift to accomplish all assigned tasks scheduled shift and responds accordingly

Functional Requirements:

• Interpersonal Skills – Mental– demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving
• Product Skills – general knowledge of Grocery product
• Process Skills – demonstrated understanding of all General Member functions
• Analytical Skills – basic understanding of math
• Physical Skills – Frequent - ability to lift/carry 40 to 80 lbs., push/pull 70 to 650 lbs., turning, standing, reaching, stooping/bending, kneeling, walking. Use of pallet jack, compactor, carts, mop, broom, scraper, bags, cleaning utensils, dust mop

May, 2010

Mariano’s Fresh Market Position Description

• Physical Skills – Occasional – standing, walking on uneven ground, squatting, kneeling, pushing/pulling 650 to 1000 lbs.
• Education or Experience – Minimum High school education or currently enrolled
• Environmental – Exposure to outside temperatures

IMPORTANT DISCLAIMER NOTICE:
Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift.

The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change.

Position functions may vary by store location.

Job Type: Part-time

Pay: $13.40 - $15.10 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Physical setting:

• Grocery store

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Des Plaines, IL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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