Job description

About us

We are professional, agile, innovative and our goal is to Create the best customer service.

Our work environment includes:

• Food provided

Pretty Bird is looking for a result-driven Pretty Bird Guest Experience Officer to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs and answer their questions about our products. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful, you should stay up to date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties are to achieve excellent customer service.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service at the Kiosk
• Assess customers’ needs and aid and information on product features
• Bus Tables
• Welcome customers to the store
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store to highten their experience
• Remain knowledgeable on products offered and discuss available options
• Handle Gift Card transactions
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar QSR role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Hands-on experience with POS/Kiosk transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts, weekends is a must
• High school degree; BS degree in Marketing or related field would be a plus

Tips are included.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends only

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Salt Lake City, UT 84106: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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