Preservice & Insurance Verification Specialist

Full Time
Allentown, PA 18103
Posted
Job description
Job Summary:
Performs registration and all insurance benefit and verification duties. Serves as a resource for identifying underinsured and uninsured patients. Gathers financial information, creates estimates, and informs patients of alternatives for financial obligation for services. Assists impecunious parties in obtaining free or financial assistance. Communicates new insurance benefits found to Utilization Management as well as other departments and physician offices throughout the network.

Education - Required:
  • High School Diploma/GED



Education - Preferred:
  • Associate's Degree and
  • Specialized training in insurance, coding, billing, or similar healthcare certificate programs.



Experience - Required:
  • 3 years Previous experience in a customer-oriented environment, patient registration, or insurance-related field. and
  • 1 year Experience in a related healthcare environment with pre-cert, billing, and registration background.



Experience - Preferred:
  • 5 years Previous experience in a customer-oriented environment, patient registration, or insurance-related field.



Knowledge, Skills, and Abilities - Required:
  • Ability to anticipate and understand customer financial needs, document, and/or relay patients' needs to appropriate personnel.
  • Knowledge of medical terminology.
  • Must be self directed and able to prioritize duties in fast paced environment.



Knowledge, Skills, and Abilities - Preferred:
  • Knowledge of EPIC, Navinet, and Passport.
  • Ability to speak Spanish.

Location: Lehigh Valley Health Network ยท Pre-Srvcs/Financial Clearance
Schedule: Full Time 40 hours, Day Shift, 8:00 -4:30

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