The primary responsibilities of the Practice Manager I are to direct the business, technical, financial, clerical and nursing support of the clinic. In conjunction with the Director of Practice Management they oversee administrative functions including operations, marketing, facilities, revenue cycle, human resources, planning and development by providing day to day supervision and leadership. Supervises and manages all physician practice activities such as Associates, physician scheduling, patient throughput, billing coordination and functions, and other duties as assigned. Commonly interacts with Associates, physician, clients, patients, and other departments with service excellence. Contributes to the effective operations of the Organization by demonstrating dependability in job performance. Must exhibit the F.I.R.S.T values (Friendliness, Innovation, Respect, Service, and Trust).

Works is performed in an office setting. Involves contact with patients. Work may be stressful at times. Interaction with others is constant and subject to interruption. Contact involves dealing with sick people. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and other such office equipment as necessary. Vision must be correctable to 20/20 and hearing must be in a normal range for telephone contact. It is necessary to view and type on computer screen for long periods and to work in an environment which can be very stressful. Must be able to lift 25 lbs. independently. A flexible work schedule is required.

Education:

Associate Degree or equivalent years of relevant work experience.

Bachelor’s degree in Business/Healthcare Administration preferred.

Experience:

In lieu of Associates Degree a minimum of two (2) years of healthcare experience in ambulatory practice is required.

EQUIPMENT USED/SPECIAL SKILLS REQUIRED:

Excellent oral and written communications to communicate with diverse customer groups; including physicians, physician assistants, advance practice registered nurses, Associates, business and community members, and vendors. Strong problem solving skills and exceptional team dynamic skills. Excellent organizational skills with intensely accurate follow through. Working knowledge of full range physician practice financial and clinical operations resulting in revenue enhancement and cost containment.

AAPC preferred.