Performs a variety of general office, field and clerical support duties in the Police Department; performs related duties as required.

This is a single incumbent classification which provides support for Police Department personnel in property control, counter and telephone assistance. It is distinguished from office support positions in other departments by the specialized nature of the work in the Police Department.

APPLICATION PROCEDURE: City of La Palma applications are required and can be obtained online at www.cityoflapalma.org. If you do not have access to a computer and require a paper application, please contact the Human Resources Office, 7822 Walker Street, La Palma, CA 90623-1771, or by calling (714) 690-3347. The Human Resources Office must receive completed applications, resumes, and supplemental questionnaires (if required) by the final filing date and time listed to be eligible for consideration. Facsimiles will not be accepted. Resumes will not, nor will references to a resume, be accepted in lieu of a completed City application. References to a resume on the application form may disqualify the application.

SELECTION PROCESS: All applications will be screened and those candidates who present the most relevant qualifications and possess the required licenses and certificates for the position will be invited to continue in the selection process. The selection process may include testing and oral interviews.

A Background Investigation, including a criminal record check may be required prior to any offer of employment. All appointments are subject to the successful completion of a post-offer medical exam (including a drug and alcohol screen).

Should a qualified individual with disabilities need reasonable accommodations in order to participate in the examination process, the City of La Palma must be notified no later than five working days prior to the scheduled examination date.

The City of La Palma does not discriminate on the basis of race, religion, color, sex, age, ancestry, national origin, marital status, or disability. Equal employment opportunity will apply to all personnel actions, including but not limited to, recruitment, selection, training, transfers, promotions, evaluation, compensation, discipline, layoffs, terminations, and rehires.

NOTE: All employees of the City of La Palma are designated by both State law and City ordinance to be "Disaster Service Workers." In the event of a declared emergency or any undeclared emergency or natural disaster that threatens the life, health, and/or safety of the public, employees may be assigned to assist rescue and relief workers. Such assignments may be in locations, during hours, and performing work significantly different from the employees' normal work assignments and may continue through the recovery phase of the emergency.

The provisions of this bulletin do not constitute an express or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change.

Essential duties include, but are not limited to, the following:

Performs general office duties in support of the Police Department. Represents the Department to callers and visitors in a professional and effective manner; assists the public in filling out forms; answers calls and directs callers to appropriate information source.

Compiles, prepares, types and proofreads a variety of documents; assists public by supplying information on department policies and procedures, or directs to information source; establishes and maintains records and control of department property and evidence.

Transports vehicles for service; conducts a variety of miscellaneous duties such as delivery or pick up of documents and property throughout Orange County.

Performs other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of: correct English usage, spelling and grammar; modern office methods and equipment including desktop computers and associated software; Police Department procedures.

Ability to: understand and interpret rules and regulations; analyze information and compile clear and concise reports; deal courteously with the public and provide a high level of customer service; efficiently use computer and word processing tools; establish and maintain effective working relationships with employees, management and others contacted in the course of the work.

Education and/or Experience

Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary. Example combinations include:

Graduation from high school, a valid California driver's license and a satisfactory driving record, plus two years work experience, preferable in a police department.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is frequently required to walk, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The noise level in the work environment is usually quiet.

The City offers a highly competitive compensation package which is dependent upon qualifications. The City's attractive benefits package includes the following:

Retirement – Part-time employees must contribute 3.75% of base pay to the Public Agency Retirement System (PARS). The City contributes 3.75%. Contribution rates are subject to change. The City does not participate in the Social Security system. The City does not participate in Social Security except for the mandatory Medicare Program.

Sick Leave – 24 hours per year after 30 days of employment.

Wellness Program – All employees and their dependents are enrolled in confidential Employee Assistance Program offered by Anthem Blue Cross.