Job description

Position Summary:

EG America is seeking a highly experienced and motivated Director of Enterprise PMO to lead our Project Management Office. The successful candidate will be responsible for providing strategic direction, developing, and implementing PMO processes and methodologies, and ensuring the successful delivery of projects across the organization.

This role will report directly to the President of EG America and will work closely with senior leadership to align the PMO's objectives with the organization's strategic goals.EG America is a convenience store operator with nearly 1,700 company owned and operated locations across the United States. EG America’s store support center is located in Westborough, MA.

Responsibilities:

• Develop and implement PMO strategies, processes, and methodologies to ensure consistent, high-quality project management across the organization.
• Establish and maintain project management governance frameworks, including project selection, prioritization, initiation, planning, execution, monitoring, and closure processes.
• Oversee the management and tracking of the organization's project portfolio, ensuring alignment with strategic objectives and goals.
• Develop and implement project management training and development programs to enhance project management skills and competencies across the organization.
• Provide guidance and support to project managers and project teams, ensuring adherence to organizational project management standards and methodologies.
• Monitor and report on project and PMO performance using defined key performance indicators (KPIs), and provide regular updates to senior leadership and stakeholders.
• Collaborate with senior leadership to identify and address project-related issues, risks, and opportunities.
• Recruit, manage, and develop PMO staff, ensuring roles and responsibilities are clearly defined and aligned with organizational goals.
• Continuously evaluate and improve PMO processes, methodologies, and tools to ensure ongoing effectiveness and adaptability.
• Foster a culture of collaboration, continuous improvement, and project management excellence within the PMO

Requirements & Qualifications:

Minimum Education: Bachelor's degree in Business Administration, Project Management, or a related field.

Minimum Experience: Minimum of 10 years of experience in project management, with at least 5 years in a leadership role within a PMO.

Licenses/Certifications: PMP (Project Management Professional), PgMP (Program Management Professional), or equivalent certification is desired.

Soft Skills/Competencies:

• Proven experience in developing and implementing PMO processes, methodologies, and governance frameworks.
• Strong knowledge of project management principles, methodologies (e.g., Waterfall, Agile, Scrum), and tools (e.g., MS Project, Smartsheet, Jira).
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels of the organization.
• Strong analytical, problem-solving, and decision-making skills.
• Experience in managing project portfolios and aligning projects with organizational strategy and goals.
• Familiarity with industry-specific regulations, standards, or best practices is a plus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation package:

• Bonus pay

Experience level:

• 10 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Westborough, MA 01581: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever built an Enterprise Project Management Office for a large, heavily matrixed organization?

Experience:

• Enterprise PMO: 7 years (Required)

Work Location: In person

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