Basic Function::

Service Technician Helper for Ryan Plumbing Department

Responsibilities:

• Ensure safety guidelines are followed on the job
• Interact with homeowner to assure work performed will meet their expectations
• Ability to work on various equipment such as Lift stations, Booster Systems, Tankless Heaters, Storage Tanks, Recirculating pumps
• Formulate a plan and carryout to complete a project
• Generate estimates for day to day service calls as required
• Order material as required to complete a project
• Direct technician or apprentice in tasks revolving around a project
• Maintain strong communication with Field supervisor or department manager
• Follow all established procedures and standards communicated by management
• Submitting completed necessary paperwork on a daily basis
• Use of electronic devices to process customer orders
• Clean job site after work is completed
• Must wear approved uniform and conduct yourself in a professional manner at all times
• Maintain inventory of company owned tools and material
• Reading and interpreting blueprints and layouts as required
• Cutting/welding and assembling piping, tubes, fixtures and fittings

Skills and Position Requirements:

• Customer Service Skills
• Valid Driver’s license
• Written and oral communication skills
• Basic computer literacy
• Professionalism and Empathy
• Ability to work after standard business hours and weekends as needed
• Strong attention to detail
• Willingness to learn and adapt to change
• Determine the best tool for the job

Physical Demands:

• Tasks include Lifting, Digging, Climbing Ladders, and Entering Small or Confined Spaces
• Ability to Lift, Pull, Carry, Push up to 50 lbs.