Orlando Health is one of Florida’s most comprehensive private, not-for-profit healthcare systems providing access to nearly two million Central Florida residents and has provided care for more than 4,600 international visitors annually. Our physician practices, diagnostic centers, hospitals and advanced medical treatments and procedures, along with our highly qualified team of medical specialists, have distinguished Orlando Health as a healthcare leader. We are one of Central Florida’s largest employers with more than 15,000 employees and nearly 3,000 affiliated physicians supporting our philosophy of providing a continuum of care that revolves around patients’ needs. As a leading healthcare resource, providing world-class medical care as well as training our future healthcare providers, Orlando Health will continue to foster growth and development throughout the region for generations to come. We are looking for talented individuals to be part of our team.

• Ensures incident reports are initiated and completed for all unusual circumstances or incidents per facility guidelines.
• Ensures excellent customer service and communication skills with surgeons, anesthesia, team members, and management.
• Maintains open line of communication throughout the shift between Sterile Processing/Materials Management (surgery), Guest Services, Admitting, Anesthesia, PreOP (PACU) and other departments as required.
• Collaborates with Assistant Nurse Managers/Learning Specialists to ensure that staff competency levels match the duties being performed.
• Ensures coverage for Desk Liaison deficits, per guidelines of each facility.
• Schedules after hours and add on cases in an accurate and timely manner, notifying all applicable departments and team members appropriately (Surgery).
• Orients new clinical team members in the functions and role of the control desk.
• Works in collaboration with Surgery Charge Team (Anesthesiologist, Surgeon) to ensure constant flow of surgical cases. If cases are delayed, notifies the appropriate personnel of the delay.
• Coordinates patient care with multi-disciplinary departments (Pre-op, PACU, Radiology, Lab, Blood Bank, OR, ED, IP Unit, etc.) in emergent and non-emergent cases to maintain a consistent level of patient care.