• Meets or exceeds monthly sales goals.
• Ensure training schedules are set and routine.
• Set daily, weekly and monthly sales goals and communicate such clearly.
• Motivate Team by providing positive, encouraging feedback.
• Maintains talented staff by properly training and consistently coaching employees.
• Preserves success by coordinating and enforcing operational and personnel policies/procedures.
• Builds brand by establishing rapport with potential and existing customers.
• Ensures availability of merchandise and services by assisting with all inventory.
• Leads team effort by accomplishing required tasks as needed.
• Greet customers in a friendly manner and maintain a positive work environment.
• Provide recommendations for problem resolution and proper repair estimates.
• Explain complex technical issues to customers in a non-technical, simple to understand manner.
• Ensure that all repairs meet or exceed uBreakiFix quality standards.
• Answer phone calls with a professional, courteous and friendly demeanor.
• Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations.
• Keep track of all devices and inventory while safeguarding all store stock.
• Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair.
• Maintain the cleanliness and professional appearance of the store.
• Hires, disciplines, terminates.
• Other duties as assigned.

• Quick and independent learner
• Proven leadership/supervisory experience
• Success achieving and surpassing sales goals
• Outstanding customer service skills
• Experience hiring, firing, training, and developing new employees
• Excellent technical, problem solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in team environment
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
• Valid Driver’s License
• Ability to pass driving, drug, and background screening

• Medical, Dental, and Vision Benefits
• 401K Retirement
• Paid Sick Days
• Paid Vacation Days
• Bonuses
• Commissions
• Points (Redeemable for Prizes)
• More, much more!

uBreakiFix is an American chain of electronic repair shops, founded in 2009 with over 832 locations in 2016 across the United States, Canada and the Caribbean. They are most commonly known for repairing all kinds of household electronics. In August 2019, uBreakiFix was acquired by Asurion, LLC, an insurance company.