Job description
Our Peer Support Specialist interacts with patients and staff to promote a therapeutic environment for the patients; helps to promote patient advocacy by meeting with the patients individually and in groups and assisting in the resolution of patient grievances; conducts patient education groups; attends treatment team meetings as requested to relay insights gathered about the patients; assists in patient de-escalation preferences, patient rights and patient satisfaction interviews; and abides by facility regulations and maintains confidentiality of all of the patient information.
Education:
Education:
- High school diploma or equivalent
Experience:
- Experiential understanding of mental illness
- Ability to establish and maintain harmonious working relationships with mentally ill patients and staff
- Ability to exercise sound judgment when interacting with mentally ill patients
- Ability to establish rapport with patients and staff from different ethnic, cultural, and economic backgrounds
Licenses/Certifications:
- Must hold or be eligible to acquire certification as a Peer Support Counselor.
- Must hold or be able to acquire an Agency Affiliated Counselor certificate.
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