Job description
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. With the 2020 acquisition of Harvey Building Products’ distribution business, the company brings under one roof 1,600 associates, serving customers in 100+ branches across 35 states. As we look to the future, Lansing is focused on taking the industry by storm through a best-in-class experience for our associates and our customers.
Payment Specialist
The Payment Specialist is responsible for processing and applying payments, daily reconciliation with banking reports, and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch associates and customers.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Process payments via multiple payment methods (ACH, checks, online credit cards, customer portal) incoming from multiple sources
Post payments to customer accounts and apply to related invoices per customer remittance. Involves daily contact with customers and team members to determine proper application.
Daily reconciliation of posted payments to banking reports.
Respond to incoming phone calls from Lansing associates and customers by resolving credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
Qualifications
Ability to work accurately but quickly to handle a high transaction volume.
Ability to manage multiple tasks and meet multiple daily deadlines.
Strong problem solving/decision-making skills.
Ability to reconcile accounting records.
Strong attention to detail.
Customer-service focused.
Proficient with communication.
Ability to work effectively in a team environment.
Position Type and Expected Hours of Work
Full-time position
Monday through Friday, 8 a.m. to 5 p.m.
Required Education and Experience
High school diploma.
2 years+ related experience in an accounting environment.
Bachelor's degree is a plus, but not required.
Benefits:
Medical, dental, and vision coverage
Company paid life insurance and disability
Industry leading 401k match
Paid holidays
Paid vacation time
Health and wellness program
Thank you for your interest in our company. Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Unfortunately, we are not able to follow-up with every applicant. We run an in-depth process for candidates with whom we identify a potential fit. Please continue to monitor your email for updates on the position.
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