See yourself at Radian? We see you here too.

At Radian, we see you. For the person you are and the potential you hold. That’s why we’ve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best – and at Radian, we’ll give you our best right back.

See Yourself as a Payment Operations Analyst

The Payment Operations Analyst is responsible for monitoring our payment processing systems and resolving payment issues and exceptions in order to provide an exceptional experience for our customers. The primary focus will be on reconciliation, daily operations support and maintain customer files.

See Your Primary Duties and Responsibilities

• Perform daily payment processing reviews, analyze potential issues, collaborate with appropriate stakeholders internally and externally to resolve

• Partner and collaborate with Client Success, Sales, and Information Technology to ensure timely set up and or deactivation of user accounts based on payment status

• Performs various clerical task associated with payment operations and customer onboarding

• Provide needed daily, weekly, and monthly reporting to Finance and Operations

• Identify opportunities for business process improvements

• Perform other duties as assigned or apparent.

See the Job Specifications

Basic Education and Prior Work-Related Experience:

• Degree Requirement: H.S. Diploma or GED

• Work Experience: 2 or more years of prior work-related experience

Additional Qualifications

• 2+ years of payment or financial service operations experience

• Detailed oriented – places a high value on accuracy, consistency, and completion of work

• Demonstrated PC skills, including proven knowledge of Windows and ability to operate standard office equipment

• Effective communication skills, both verbal and written

Other Qualifications, including any special skills, capabilities, and competencies:

• Has proven ability to learn and adapt to new processes and procedures

• Possesses excellent organizational and time management skills – must possess ability to prioritize and balance multiple tasks simultaneously

• Flexible with changing priorities and able to embrace change

See Your Location

Radian is committed to a flexible work environment for many of our roles. This is a *Work From Anywhere* role meaning you have the flexibility to work from home (or another designated workspace that fits your needs).

This role provides additional flexibility should you want to work on-site at a Radian office. Explore our office locations here and let your Talent Acquisition Partner know you would be interested in working on-site.

• Work From Anywhere is subject to Radian’s Alternative Work Policy and business needs.

See Why You Should Work With Us

• Competitive Compensation: anticipated hourly rate from $16.81 to $31.21 based on skills and experience. This position is eligible to participate in an annual incentive program.

• Our Company Makes an Impact. We’ve been recognized by multiple organizations like Bloomberg’s Gender-Equality Index, HousingWire’s Tech 100, and The Forum of Executive Women’s Champion of Board Diversity. Radian has also pledged to PwC’s CEO Action for Diversity & Inclusion commitment.

• Rest and Relaxation. This role is eligible for ___ days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holiday in support of our DEI culture.

• Health & Welfare Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.

• Prepare for your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian’s Employee Stock Purchase Plan (ESPP)

• Paid Parental Leave. An opportunity for all new parents to embrace this exciting change in their lives.

• Employee Assistance and Discount Programs. From helping you navigate the healthcare system, to providing resources and assistance to parents and caregivers of children with development disabilities, to scoring discounts with thousands of retailers.

• Pet Insurance. To help protect our furry family members.

See More About Radian

Radian is a fintech servicing the mortgage and real estate services industry. As a team, we pride ourselves on seeing the potential of every person, every idea and every day.

Seeing each other at Radian goes far beyond our open, flexible culture. It means seeing our people’s potential – and creating inspiring career paths that help them get there. Or seeing new pathways and innovating for the future of our industry. It means seeing each other for all that we are. And it means seeing our purpose as one that extends beyond the bottom line – having an impact on communities across the country to help more people achieve the American Dream of homeownership.

We hope you’ll see yourself at Radian. See more about us at Radian.com.

Defining Roles for Radian's Future

Understanding the qualities and characteristics that define a Leader and an Employee is important to building our future-fit workforce. Radian's future is only as bright as its people. For that reason, our People Plan includes profiles to support the qualities and characteristics that each Leader as well as each Employee should embody upon hire or via development.

EEO Statement

Radian complies with all applicable federal, state, and local laws prohibiting discrimination in employment. All qualified applicants will receive consideration for employment without regard to gender, age, race, color, religious creed, marital status, gender identity, sexual orientation, national origin, ethnicity, ancestry, citizenship, genetic information, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer Details

View the "EEO is the Law" poster [Link]. View the "EEO is the Law" Supplement [Link]. View Pay Transparency Nondiscrimination Provision [Link].

Accommodation

Whether you require an accommodation for the job application or interview process, Radian is dedicated to a barrier-free employment process and encourages a diverse workforce. If you have questions about the accommodation process, please e-mail careers@radian.com.