Job description
Job Description:
Job Title
Patient Support Specialist - Santa Barbara
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You’ll Make in this Role
The Patient Support Specialists focus is to proactively facilitate 3M™ V.A.C.® Therapy transitions from the acute setting (hospital) to OOH settings (HHA, WCC, SNF and LTAC). The Patient Support Specialist ensures that all required documentation for the V.A.C.® Therapy order is submitted and coordinates with the Advantage Center on completing necessary paperwork. The Patient Support Specialist also provides leads for core V.A.C.® Therapy disposables, 3M™ Veraflo™ Therapy and 3M™ Dermatac™ Drape.
As a Patient Support Specialist - Santa Barbara , you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Rounding acute care centers to manage patients on V.A.C.® Therapy, prioritize patients that have been on 3M™ V.A.C.® Therapy the longest. Then, decide if they are potential transition placements.
- Conduct inventory management to verify all hospital V.A.C.® Therapy Systems are accounted for, to recover lost assets, and to ensure hospital has necessary NPWT/AWC supplies.
- Promote 3M™ Express Program Promote 3M Express with your Case Manager. Easily initiate 3M™ V.A.C.® Therapy orders, get prescriptions signed via DocuSign® and track order authorization online.
- Promote 3M™ V.A.C.® Ready Care Program Promote the V.A.C.® Ready Care Program to your Case Manager and differentiate 3M from other companies
- Provide in-services, training and general guidance to customers on how to complete a V.A.C.® Therapy order; the advantages and implementation of the 3M™ V.A.C.® Ready Care Program; and how to educate a patient on the use of 3M™ ActiV.A.C.™ Therapy System
Company Vehicle
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
- Bachelor’s degree or higher (completed and verified prior to start) from an accredited institution
- Current and valid driver’s license as you will be issued a company fleet vehicle for this role
Additional qualifications that could help you succeed even further in this role include:
- Two (2) years sales experience in a private, public, government, or military environment
- Completion of a formal sales training program
- Clinical Hospital, wound care or related patient care experience
- Medical Insurance Processing
- Experience with MS Office applications including Word, Excel, and Outlook
Work location: Work Your Way Eligible (Employee choice to work remote, on site, or hybrid)
Travel: May include up to 10% domestic
Relocation Assistance: May be Authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Certain job positions within 3M require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with 3M, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses.
Supporting Your Well-being
3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
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Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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