Patient Appointment Coordinator - Bilingual English/Spanish
Job description
Well-established women's medical imaging organization is seeking a COVID VACCINATED Patient Appointment Coordinator to help us serve our growing patient population. This job is located at in Cumming, GA . We currently have 13 physical locations that provide state-of-the-art 2D / 3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound.
You must have a pleasant personality, be a team player, and possess professional etiquette. Come join our growing team and see why "our passion runs pink!"
Job functions to include but not limited to:
- Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.
- Understand custom requirements and variations among individual facility appointment schedules.
- Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.
- Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.
- Create and maintain new referring provider practice information.
- Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff
- Prior knowledge of OSHA/HIPAA requirements is helpful.
- Spanish & English fluency
This position requires:
- Covid Vaccine
- Positive attitude and genuine love of people
- Desire to be part of a team
- High level of attention to detail and a low error rate
- Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.
- Ability to provide excellent customer service with an enthusiastic, can-do attitude
- Proven record of excellent attendance and punctuality
- Proven ability to work independently in a collaborative environment.
- Excellent data entry skills
- Exceptional Customer service skills
- Strong communication, organizational skills and time management
- Radiology and medical terminology a plus
- Ability to multi-task
- Bilingual Spanish/English
REQUIREMENTS
- Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.
- Proficiency with basic Microsoft programs (Word, Excel, Outlook) and the ability and willingness to learn our scheduling and EMR software.
- Fluent in both English and Spanish
COMPENSATION:
- $16 hr
- Employers pay 75% of health insurance premium for the employee and offers spouse or family coverage at employee cost.
- Two weeks of PTO / vacation plus federal national holidays (typically 6 days). Three weeks of PTO / vacation after year 2 of employment.
- 401k plan with a minimum of 4% employer contribution (2020).
- Job Type: Full-time
If you fit these criteria and would like to pursue this opportunity, please provide your resume and a brief cover letter with any additional information you believe would be helpful. Please be sure to include all your contact information, including how and when you would like to be contacted.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Outpatient
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Cumming, GA 30040: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
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