Job description
Location: Coconut Point
Department: Registration Services
Workdays/Nights: Days
23450 Via Coconut Point
Shift: Shift 1
8:00:00 AM to 4:30:00 PM
Estero, FL 33928
Work Type: Full Time
Exempt: No
Job Summary
Summary:
As a first point of access for Lee Health customers this position completes and assists with insurance verification, authorization, and financial screening to secure maximum reimbursement for the Health System. This position is also responsible for confirming patient identity and uses Epic and on-line resources to ensure Medicare medical necessity. It also requires excellent verbal, analytical and customer service skills due to the varying methods of continuous communication which occurs telephonically, in person, and bed-side in a direct clinical care setting. Requires extensive computer knowledge and analytical experience to navigate and interpret information provided by a multitude of payers. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. This position is eligible to work remotely when all requirements of the Lee Health Telecommuting Policy are met and the request to telecommute is approved by the Director, Central Insurance Verification. If approved to work remotely, under certain circumstances, for coverage purposes, this position may be required to assist the on-site registration team by registering patients in person and bed-side in a direct clinical care setting.
Job Requirements
Responsibilities:
Educational Requirements
Preferred
Additional Requirements
Post high school training or college preferred.
Experience Requirements
Preferred
Additional Requirements
Experience with Epic is a plus.State of Florida Licensure Requirements
Preferred
Certifications/Registration Requirements
Preferred
US:FL:Estero
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