Process health plan related data and information using automated systems within established production and quality standards. Process group level changes such as renewals, new group installations, billing unit updates, group name, and address changes, benefit and rate information updates. Identifies and resolves issues with enrollment information and member eligibility.

Responsibilities:

Verifies accuracy of entered data against source documents

Researches information as appropriate to resolve problem encounters

Regularly contacts internal and external customers and business partners to verify or obtain additional information to complete processing work

Makes decisions based on review of source documents for routine and difficult processing issues

Assists with duties as required to support department on an as-needed basis

Accesses and updates many complex computer screens

May be assigned specialized tasks and projects

May be asked to review documentation and provide feedback

Adheres to state and federal regulations

May act as mentor to new team members

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.