Job Description:

Baptist Health is looking for a Patient Access Coordinator to join their team in Richmond, KY.

This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Responsibilities

• Exhibits expert communication skills, telephone etiquette and customer service always
• Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department
• Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be scheduled
• Schedules patients in a timely, efficient, and accurate manner. Gathers accurate and complete information of tests and diagnosis to enhance the revenue cycle
• Rescheduling/cancelling appointments
• Verification of insurance eligibility and benefit information
• Medicare Compliance
• Prepares Patient Estimates (Patient Portion Due)
• Obtains insurance precertification/authorization/referral information and understands requirements
• Obtains insurance precertification directly from the payor where applicable
• Maintain scheduling system changes and updates
• Order Management

Education, Training, and Experience

• High School Diploma or equivalent

• Strong computer skills
• Strong research and problem-solving abilities
• Prior experience in customer service fields, call centers or healthcare preferred but not required
• Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role

Patient Registration, Patient Registration Clerk, Registration Clerk, Patient Access Clerk,

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Employees will be expected to comply with Baptist Health’s infectious disease and vaccination policies, which include but may not be limited to compliance with BHS’ mandatory vaccination policies for influenza and COVID unless reasonable accommodations are needed under applicable law

Baptist Health is an Equal Employment Opportunity employer.