Job description
The Parts Expeditor is responsible for processing service department parts orders, working both independently and on a team. The individual in this position must be familiar with machinery including earthmoving equipment, on-highway trucks, and allied products. The Parts Expeditor will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
- Process and order parts for technicians to use on work orders
- Generate purchase orders for service department
- Order supplies for the service department, shop supplies and safety supplies
- Effectively communicate with service department personnel to address customer needs
- Monitor the statuses of service orders on backorder and provide updates
Experience
Required- Experience using personal computers including Microsoft Word and Excel Basic typing skills are required for this position.
Education
Required- High School or Equivalent or better
Skills
Required- Verbal Communication
- Written Communication
- Microsoft Office
- Parts Identification
- Computer
- Customer Service
Behaviors
Required- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team Player: Works well as a member of a group
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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