Job description

PLEASE GO TO WWW.COLEHAAN.COM/CAREERS TO APPLY DIRECTLY TO THIS POSITION.

Mission/Role

Support Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.

CORE ACCOUNTABILITIES:

• Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
• Assist staff to exceed individual and store goals.
• Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
• Supports the Store Manager and Assistant Store Manager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
• Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
• Partners with the Store Manager and Assistant Store Manager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
• Communicates with Store Manager, Assistant Store Manager and/or directly to Corporate partners regarding product mix, trends and needs.
• Holds store keys and regularly participates in store opening and closing functions.

Requirements

• High school diploma required. Prefer college degree or equivalent work experience.
• 2 years retail experience. Specialty and or footwear retail preferred.
• Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
• Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
• Excellent verbal and written communication, delegation follow-up and time management skills.
• Able to accomplish multiple tasks in a fast-paced environment
• Able to work effectively with others in a team-oriented environment and provide excellent customer service
• Ability to lift, push, and pull up to 25-50 pounds occasionally
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• Associate (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Supervising Experience: 1 year (Required)

Work Location: In person

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