Position Summary

Join our Managed Services team at J. J. Keller as we help employers protect people and the businesses they run. With more than 7 million employers in this country, the need for our safety and compliance solutions is always growing. We have a highly supportive and ethical environment.

J. J. Keller has a PART-TIME opening in one of our fastest growing departments called Managed Services. This department is comprised of fleet and regulatory compliance experts whom clients rely on to off-load the time consuming / complex tasks of managing driver safety compliance. Our internal team of 300+ compliance associates perform work to ensure our clients stay up-to-date on various regulatory requirements. Given the fast growth in this department, we’ve had a successful track record of seeing associates join this team and continue to grow in their careers with the company.

In this remote Office Operations role, you will be responsible for processing client requests for updates to their Driver files in a timely and accurate manner. In this role, you will work closely with team members to meet and exceed client expectations.

This part-time position will work from home with hours of Monday - Friday CST. The position will have an initial 6-week training period of Monday - Friday 8am - 430pm CST.

Job Responsibilities

• Audits driver qualification documents and drug & alcohol information for clients.
• Identifies discrepancies, checks systems for pertinent information, and enters information into applicable systems.
• Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
• Responds to client and/or vendor phone calls or emails in an efficient manner. Answers post-accident line if applicable.
• Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings.
• Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.

Benefits & Perks

• $17/hr. +
• Monthly PTO Accrual+ 8 Paid Company Holidays + 1 Paid Floating Holiday
• Annual Reviews + Merit Increases + Quarterly Bonus Program
• New Hire On-the-Job Training
• Career Growth Opportunities
• Medical + Dental + Vision Insurance
• 401(k) with Employer Match + Company-funded Profit Sharing

Qualifications

• High School Graduate or General Education Degree (GED).
• 1+ years of experience in a general office setting.
  • In lieu, will consider a combination of experience and post-secondary education.
• Experience in highly regulated industry a plus or ability to learn complex regulatory standards.
• Must be proficient in the use of a PC and have the ability to navigate between multiple screens and computer programs.
• Strong organizational skills and attention to detail.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.