Job description
Provides courteously and efficient service to all guests leaving the parking garage. Calculates the parking fee and collects the correct amount of money from guest. Responsible for balancing cash drawer at the end of the shift.
Qualifications
Education
High school diploma or the equivalent.
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Basic reading, writing, and arithmetic skills required. Ability to speak, read, write, and understand English. This is normally acquired through a high school diploma or equivalent.
Previous cashing handling skills required. Must have to ability to make change quickly and accurately.
Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Work requires willingness to work a flexible schedule that may include weekends and evenings.
Physical Requirements
Specialized Work Experience
Provides courteous and efficient service to guests leaving the parking garage.
Correctly calculates the parking fee and collects money from guest.
Identifies and resolves guest concerns.
Other duties as assigned.
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company’s business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
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