JOB DESCRIPTION

DOORMAN / VALET

The Ayer Condominium

TITLE: DOORMAN / VALET

Skill Requirements:

• High school diploma or equivalency
• Two (2) years of customer service experience
• Valid drivers' license and satisfactory driving record
• Effective written and verbal communication
• Strong customer service, communication and interpersonal skills required

Duties and Responsibilities:

• Greet and open the doors for residents and
• Park owner, guest and associate cars utilizing the garage car elevators
• Respond to all requests in a courteous, professional manner at all times
• Assist homeowners in and out of vehicles as well as all valet requests
• Communicate regularly with concierge with regard to important resident information
• Provide directions to local parks, restaurants, airports,
• Call for taxi, limo service as needed
• Exhibit a positive and professional attitude and maintain professional appearance as outlined by Association and company policy
• Proactively assist with packages and
• Report maintenance or cleaning requirements to management
• Assist concierge during busy periods and break times, as needed
• Assist with trash removal as needed
• Assist with dog walking for residents, as
• Report all resident concerns and complaints to concierge or management
• Assist with snow shoveling and ice melt application
• Assist with placing and removing temporary walk off mats before and after rain and snow events
• Other duties as

Physical Requirements

• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
• Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if

• Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, to include the exchange and receipt of information over the
• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 70 lbs. This movement can occur throughout the day.
• Must be able to climb several flights of stairs if
• This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning
• Must be able to work in small and confined spaces for extended periods of
• Must have finger dexterity for typing/using a

Environmental Requirements

• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of

Reporting Responsibility: Takes direction from the Concierge or Lead Valet and reports directly to Community Manager

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.