Overview

About St. Christopher's Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's has more than 220 pediatric experts on staff, combining top-notch pediatric care with a wide array of pediatric specialties including Cardiology, Ear, Nose and Throat, Gastroenterology, Oncology, and Orthopedics. It houses the only Verified Pediatric Burn Center between New York City and Baltimore and is one of only three Level I Pediatric Trauma Centers in Pennsylvania. St. Christopher's is a Magnet® designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home.

Tower Health recognizes paying for education can be expensive. As part of our Educational Assistance benefit, the Tower Health Tuition Discount Program offers tuition reimbursement and other discounts to more than one hundred local and national schools. This includes Drexel University, Alvernia University, and Immaculata University - just to name a few.

Through the Tower Health Tuition Discount Program , eligible employees, spouses, dependents, and domestic partners may be eligible to receive the following benefits:

• Save 5 to 50 percent on tuition.
• Waived application fees.
• Discounts for your dependents, spouses, and domestic partners.
  

About the Organization

Tower Health is a strong, regional, integrated healthcare provider/payer system that offers leading-edge, compassionate healthcare and wellness services to a population of 2.5 million people. Together, our seven hospitals and other entities provide a full range of medical care from prevention, screenings & education; to the latest clinical services and surgeries available; to rehabilitation. We also offer wellness programs & public health services that ensure our communities are the healthiest they can be. Our caring, highly trained physicians and staff are committed to patient safety and patient satisfaction. With more than 11,000 team members, Tower Health includes Reading Hospital, a teaching hospital based in West Reading; Chestnut Hill Hospital, a teaching hospital in Philadelphia; Phoenixville Hospital in Phoenixville; Pottstown Hospital in Pottstown and St. Christopher's Hospital for Children in Philadelphia. We also operate Reading Hospital Rehabilitation at Wyomissing & Reading Hospital School of Health Sciences, & we have a comprehensive physician network.

Collaboration across Tower Health enables our hospitals, providers, leadership & staff to leverage best practices across the health system. Our hospitals have received national recognition for advanced care in areas such as neurosurgery and stroke, cardiac & vascular surgery, trauma, hematology & oncology. Reading HealthPlex, which opened at Reading Hospital in October 2016, combines state-of-the-art technology and world-class design to make the HealthPlex one of the most sophisticated surgical centers & inpatient facilities in the region.

At Tower Health, we have a rich history of providing high-quality, cost-effective care in the communities we serve. As the healthcare industry continues to change, one thing remains steadfast: Tower Health's commitment to Advancing Health, Transforming Lives.

Responsibilities

The Outpatient Services Manager is responsible for Leadership and Management Operations of a Single or Multiple Site Practice, in accordance with Senior Management objectives. The Practice Manager has some administrative authority over physicians and nearly full administrative authority over support staff. The Practice Manager oversees other department leads, or supervisory personnel, and has a strong foundation in finance, operations, and personnel management. Hires, manages and evaluates the administrative and non-physician clinical staff at all sites. The Practice Manager has oversight over the financial operations of the Practice; provides capital and equipment needs, staffing needs, and goals of the Practice. Works closely with physician, mid-level Clinicians and staff to ensure efficient operations that maximize physician productivity while rendering quality patient care. Financial management responsibilities include developing, implementing, and monitoring budgets, exploring revenue enhancement opportunities, capital expenditures, ensuring cost efficiencies, creating and analyzing reports and utilizing operational data to assist with improving the financial performance of the practice operation. The Practice Manager holds monthly Physician/Management meetings; establishes agenda in consultation with physicians, prepares data for meeting, contributes to decision-making, and is
responsible for executing business strategy as directed by physicians, in accordance with Company objectives. The Practice Manager enforces compliance of policies and procedures and keeps staff informed of hospital communications and policy changes. Acts as a delegate for all administrative functions / duties in the absence of the Director.

Qualifications

Qualifications:

• High School Diploma/GED

• Bachelor's Degree preferred

• Medical office experience

REQUIRED SKILLS

Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Multi Line Telephone Operational Skills
Medical Terminology
Customer Service Skills
Organizational Skills