Royal Hawaiian Movers, Inc. has an immediate opening for a Shipping Coordinator to join our company in the Honolulu office. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused. We are looking for someone who can handle incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, the ability to communicate effectively with customers, coworkers and clients.

We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career minded individuals to join our company and help us today and grow with us in the future.

Essential Duties and Responsibilities:

• Communicate professionally with customers/clients, visitors and co-workers

• Utilize proper phone etiquette

• Help customers with movement of personal household goods into and out of Hawaii

• Proper preparation of shipping documents, such as manifests and bill of ladings

• Maintain and understanding of import rules for each receiving country and to make sure all documentation meets all export regulations

• Organize and maintain military outbound files and follow through with customers/clients on key dates

• Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact

• Work with Operations team to facilitate moving services to clients

• Provide excellent customer service and follow through on commitments

• Assist with invoicing

Required Skills and Abilities:

• Excellent time management skills

• Works well under pressure

• Detail oriented and motivated

• Excellent customer service skills

Required Education and Experience:

• High school diploma or equivalent

• Knowledge of Microsoft office; Outlook, Word, Excel

• Knowledge of basic office equipment; computer, printer/copier, fax, postage machine and phone systems

• Must have strong organizational skills and the ability to pay close attention to detail

Benefits:

• 401K

• Medical, Vision and Dental

• FSA Medical and Dependent

• Paid Holidays

• Paid Time Off

• Supplemental Insurance

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

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