Orem, Utah Healthcare Customer Service Representative (unlicensed)

Why Foundever ™

Location: On-site, Orem location

Go further with Foundever™. Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Foundever has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you!

Work with us and you'll enjoy:

• Full-time positions available
• Starting pay ranges from $17/hr depending upon the complexity of the program you're hired for
• 100% Paid Training
• Benefits include medical, dental, life, and vision insurance, company-matched 401K, and generous paid time off
• Opportunities for advancement and professional development

Apply with us if you possess:

• An excellent written and verbal communicator who likes to solve problems and connect with people via phone
• Previous Inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalism
• Proficient and experienced PC skills with Microsoft Office, dual screens, and toggling between multiple systems (6 months or more of computer data entry experience)
• Multitasking ability – able to input data or research information while on the phone with the caller, able to talk and type a must
• History of on-time attendance at a previous job
• High School Diploma or GED (minimum) and able to provide the proof with a transcript or diploma

Nice to have (but not required):

• Customer service background
• Experience with financial services, healthcare, technology companies, or something similar

About Foundever™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.

Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

EEO

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Commitment to Ethics and Equal Employment Opportunity: Sitel Group, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. Sitel Group is proud to be an equal employment opportunity employer. Sitel Groups is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.