Optical Team Member (Entry-level)

Full Time
Pendleton, OR 97801
Posted
Job description
Optical Team Member (Entry-level) - Vision Pendleton

General Job Description & Responsibilities

Are you interested in starting a career in Healthcare and/or in the Optometric Industry? Do you have experience taking calls or building schedules? Would you be interested in learning a new trade and expanding your skillset in a medical office setting? Become an Optical Team Member and learn all about eye-health, lense technology, and eyewear products! We are excited to train someone who is eager to learn, friendly and professtional. Primary responsibilities include:

  • Answer office phone, schedule appointments, and verify vision insurance
  • Check patients in and out, guide them through their visit, and take payments
  • Review Physician’s prescriptions and orders based on medical charts
  • Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
  • Provide honest but compassionate feedback about aesthetic choices in frames
  • Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
  • Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
  • Communicate with physician with questions or concerns about prescriptions and other eye-related issues
  • Perform adjustments and repairs of eyewear
  • Place optical orders with a general understanding of insurance benefits
Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have:

  • Good organizational and multitasking abilities
  • Coachable-open to feedback and continual improvement
  • Flexible and adaptable
  • Professional phone and office etiquette required
  • Medical clinic experience is preferred but not necessary-we will train the right person
Other Duties & Information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)
Exemption: Non-exempt
Department: Opticians

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