Operations Floor Systems/Network Engineering Subject Matter Expert (SME)

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

What You’ll Get to Do

CACI has an exciting and immediate opportunity for an Operations Floor Systems/Network Engineering Subject Matter Expert (SME) to support the USAF Network Operations Security Center (NOSC). This position works at the customer on-site Tier 3 support location at Shaw Air Force Base in South Carolina. This is a shift work position in a work center providing 24x7x365 support.

Shaw AFB is conveniently located. A 2-hour drive to the north gets you to Charlotte, NC, to the east is Myrtle Beach, and Charleston, SC is to the south. You’ll have access to big city excitement, a quiet beach walk or small town Southern hospitality.

If you want to use your advanced IT skills to support national security then this is the job for you. You’ll get to use leading edge technology as you sustain and defend the networks our Air Force warfighters use in the CENTCOM theater. From a career perspective, this program provides opportunity for upward and lateral mobility, by moving up to positions of increased responsibility or moving laterally across work centers to apply your expertise in other disciplines.

More About the Role

• Serve as the Operations section/shift lead.
• Provide 24/7 Tier 2 enterprise IT help desk support.
• Troubleshoot escalated complex systems/network hardware, software, and services problems.
• Document processes and logic diagrams for tasks on NOSC operations floor and processes used by support technicians.
• Research and analyze network topology via NOSC automated toolsets and networking metrics to ascertain connectivity, topology, and status to recognize sub-standard network performance.
• Develop reports and trend analysis documentation on bandwidth and network security incidents.
• Use the Firewall toolset to analyze and report on the health of local and deployed firewalls.
• Perform enterprise-level firewall fault isolation and correction to include troubleshooting ACLs affecting other network traffic.
• Perform local installation, and local/remote firewall administration
• Develop and maintain training plans for operations floor positions.
• Mentor and train operations personnel on new system installations and operating application upgrades.
• Provide oral and written briefs, presentations, and professional reports to Government senior leaders and decision makers.
• Provide on-call support after hours, on weekends and holidays.
• Develop and review detailed or complex technical documents.

You’ll Bring These Qualifications

• Ability to obtain an Interim Secret clearance prior to start date.
• BS in related field AND 5 or more years’ relevant experience; OR 7 or more years’ relevant experience.
• Relevant experience
  • Possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server 2012 using server images; Experience with implementation of storage solutions, window containers, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments.
  • Possess experience and demonstrate an understanding with managing Microsoft users and permissions, creating active directory domain services (AD DS) forests, designing server infrastructure, troubleshooting networks, and protecting network and user data.
  • Unix/Linux, Firewall and HBSS experience
• DoD 8570 IAT II Baseline Certification (Security+ CE, CCNA-Sec or equivalent).
• Completion of additional Professional Certifications.
  • VMware Certified Technical Associate (VCTA)
  • CCNA
  • Unix/Linux
  • ITIL Foundation within 60 days of your start date

These Qualifications Would Be Nice to Have

• Experience working in DoD, Air Force, and local base environments

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.
• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive benefits and learning and development opportunities.
• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.