Operations Associate

Full Time
Brooklyn, NY 11201
Posted
Job description

THE ORGANIZATION
The Center for Justice Innovation (formerly the Center for Court Innovation) is a non-profit organization that works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. The Center's goal is to identify and resolve as early as possible the challenges that bring people into the criminal and civil legal systems. It does this in a number of ways—by developing and running programs that reduce the need for incarceration and enhance economic opportunity, conducting original research to identify what works, and sharing what we learn from our programming and research with those seeking to transform the justice system around the world.

The Center is an 800-employee, $100 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world.

Operating Programs
The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Court, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice.

Research
The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners.

Policy & Expert Assistance
The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area.

THE OPPORTUNITY

Brooklyn Justice Initiatives (BJI) seeks to re-engineer the experience of criminal court in Brooklyn, New York by providing judges and attorneys meaningful alternatives to bail, fines, and jail sentences. Operating out of Kings County Criminal Court, Brooklyn Justice Initiatives is a team of social service providers, court-based resource coordinators, and others who seek to improve the quality of justice. By providing meaningful pre-trial supervised release and post-conviction sentencing options, Brooklyn Justice Initiatives seeks to use an arrest as a window of opportunity to change the direction of a participant’s life and avoid the harmful effects of incarceration.

Brooklyn Justice Initiatives is seeking an Operations Associate. Reporting to the Deputy Project Director, the Operations Associate will be responsible for a broad range of responsibilities including administrative support, communications, and special projects and initiatives supporting program and office operations.

Responsibilities include, but are not limited to:

Administrative:

  • Manage the front desk and waiting room by greeting all visitors, collecting basic information, ensuring client’s needs are addressed in a timely and professional manner, notifying appropriate staff of client arrivals and incoming calls, distributing program supplies, and maintaining a professional and welcoming environment;
  • Work with clinical supervisors, security/court officers, or other appropriate staff in addressing any emergency situations, crises, or escalations that may take place in the office;
  • Support the Assistant Manager of Operations in-office maintenance, including but not limited to arranging for storage pickups, keeping multiple offices organized and tidy, recalibrating organizational systems as needed, liaising with facilities for repairs and renovations;
  • Support the Assistant Manager of Operations in resolving facilities issues, working closely with the Center's Facilities department, and coordinating with any contractor/subcontractor that may be on-site;
  • Support the Assistant Manager of Operations in handling fiscal responsibilities, including but not limited to submitting and monitoring outgoing invoices through an online system, assisting with reconciliations, and liaising with the Center's Fiscal department;
  • Manage inventory of office supplies and equipment, and order or purchase additional supplies and equipment for multiple office locations, as needed;
  • Assist staff in resolving general tech issues and liaising with CCI Tech Department for additional support;
  • Assist with the set up for special events, groups, and site visits; including ordering food, tech set up, arranging desk/chairs/tables, printing out materials/agendas;

Communications:

  • Assist with the creation of signage, flyers, one-pagers, and direction sheets, as needed;
  • Curate content for BJI’s social media accounts and contribute to monthly newsletters for internal and external audiences;

Operations Support and Planning:

  • Support program data reporting required by funders and grant reporting requirements;
  • Help coordinate the development and implementation of new initiatives and special projects, such as a Participant Advisory Board and Community Volunteer Program;
  • Support department heads with hiring and onboarding needs, including drafting and updating job descriptions, and rubrics, conducting phone screenings, and setting up onboarding schedule;
  • Other relevant duties, as assigned.

Qualifications:

  • The ideal candidate will have a Bachelor’s Degree (preferred) and 1-2 years of experience working in an office/human service field;
  • Bilingual preferred (English-Spanish, or other languages);
  • Excellent organizational and interpersonal, communication and writing skills are required;
  • Candidate must be highly organized, have the ability to multitask, and work in a fast-paced environment;
  • Willingness and sensitivity to engaging individuals (youth and adults) with mental health and substance use needs;
  • Ability to work with people from diverse backgrounds in a culturally-responsive manner;
  • Professional demeanor and ability to communicate appropriately with clients, staff, volunteers, stakeholders, and vendors;
  • Proficiency using Google Suite and Microsoft programs, such as word, excel, and PowerPoint;
  • Ability to lift at least 20 pounds;
  • Familiar and comfortable with computer and tech, hardware and software, strongly preferred.

Position Type: Full-time, weekend and evening hours required as needed for BJI operations

Position Location: Brooklyn, NY

Compensation: The compensation range for this position is $25.58 - $29.23 per hour based on a 35-hour work week and is commensurate with experience. This position is eligible for overtime at 1.5x the hourly rate above 40 hours per week. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer. The Center does not discriminate on the basis of race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and seek applications from women, people of color, members of the lesbian, gay, bisexual, and transgender communities as well as individuals with prior contact with the criminal justice system.

As of September 9, 2021, all new hires are required to be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for medical, disability or religious reasons by the Center’s Human Resources Department.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete an employment eligibility verification document form upon hire. Only applicants under consideration will be contacted. No phone calls or emails please.

wLRNNUrfpY

gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs