Operation Support Specialist

ESSENTIAL FUNCTIONS

Essential functions are fundamental, core functions common to all positions and are not intended to be an exhaustive list of all job duties. This position is working in a file room.

Processes information to include sorting, coding, entering, modifying, deleting, filing and retrieving data; establishing new files and new filing systems; maintaining control of data and conducts follow-up to maintain continuity of operations; purges and disposes of data/records.

• Checking files for open or closed cases
• Follow DMMA archive procedures.
• Filing and lifting boxes up to 30 lbs.
• Organize file room by putting files in alphabet order.
• Collects and compiles data to prepare files using a computer.

KNOWLEDGE, SKILLS AND ABILITIES

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for position. Knowledge of applicable agency programs, procedures, policies, services, systems and operations.

• Knowledge of agency filing and information systems.
• Knowledge of office practices and procedures.
• Knowledge of grammar, punctuation and spelling, know the Alphabet.
• Skill in filing and searching files/records for information.
• Skill in operating a variety of office machines and equipment including but not limited to computers, copiers, and telephone systems.
• Ability to learn how to use agency information systems.
• Ability to perform a variety of duties efficiently and accurately.
• Ability to communicate effectively in oral and written form.
• Ability to compile routine reports from records/files maintained.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Understand office operations such as operating office machines; file maintenance; maintaining and updating supplies.
• Knowledge of data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff or others.
• Knowledge of record keeping.