Job description

Job opening for Operation Assistant

S.T.A.T. Waste Stream Services, Inc. is a unique turnkey company offering …. S*trategic Technologies Applied Water Reclamation. STAT and its alliances have over 20 years of experience in the industry. Our mission statement is simply “_Keeping you in compliance and within budget.”*_

We provide Operations & Maintenance and associated General Services not limited to; sampling, testing, & reporting, consulting, fabrication, installations, refurbishing & repairing, for various wastewater treatment facilities.

Headquartered in Houma, Louisiana, we use our comprehensive experience and contemporary technology along with experienced staff to form a synergy with our customer base which allows us to comply with our mission statement.

Why would you want work for STAT?

1. Competitive salaries,

2. 68% Paid Employee, Health Insurance,

3. Paid Vacation,

4. Paid Sick Time,

5. Paid Holidays,

6. Short Term Disability,

7. Life,

8. Dental,

9. Vision, Liberty and AFLAC.

Summary:

We are presently in need of a Operation Assistant to work under the direct supervision of the Operations CoordInator, this position provides administrative and clerical support for the Field Service Managers and their departments. In addition to typing, filing and scheduling, performs duties such as record keeping, coordination of meetings and conferences, coordinating direct mail and working on special projects. Also, answers non-routine correspondence and assembles highly confidential and sensitive information.

Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. Independent judgment is required to plan, prioritize and organize a diversified workload. The most qualified candidate for this role will have experience assisting within a customer service environment. This position also requires understanding of office productivity applications such as Microsoft Office suite and Windows operation systems, Quickbooks, and Service Fushion. Anyone that might fit well at STAT must be reliable, flexible, people-oriented, friendly, patient, fast learning, quick thinking, illustrates initiative and responsibility.

This person will like providing our customers, both internal and externally, great and honest customer service. A high quality productivity level within a fast paced environment is a necessity.

Responsibilities:

· Performs administrative and clerical tasks.

· Assists with initial client technical and operational discussions relating to data source integration.

· Assists with project communication and documentation regarding status of projects.

· Facilitates follow up calls and meetings in accordance with our standard guidelines.

· Scribing notes during meetings both internally and with customers.

· Assist with testing and documenting customer’s remote connectivity and verifying read-only data source connectivity.

· Performs documentation of client profile information in our master reference system and all associated client contacts for support matrix.

· Assist with pro-active client outreach initiatives to ensure clients are utilizing their system and sharing best practices.

· Documents correspondence with clients and related activities in the Customer Relationship Management (CRM) systems.

· Assists with documenting new feature and functions relating to system enhancements or modifications.

· Assists with overseeing and management of tasks related to project completion.

· Assists with management of support renewals and follow up with clients relating to maintenance payments.

· Assists with basic troubleshooting, documentation and testing of customer Triggers, reports and views.

· Assists with customer account setup and verification within applications.

· Some off-site work and/or travel may be required.

· Some projects may require after-hours support.

· Perform other duties as assigned.

Required Physical Activity:

1. This position is classified as light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

2. Physical demand requirements are more than those for Sedentary Work.

3. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and /or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)
• Administrative Experience: 1 year (Preferred)
• QuickBooks: 4 years (Preferred)

Work Location: In person

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