Job description

About Foundever ™

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

SUMMARY OF RESPONSIBILITIES

In support of the Site HR Business Partner, provides support for a broad range of HR responsibilities including:

Employment record-keeping/files maintenance, ensuring compliance, data integrity and information security.

Retention and engagement initiatives.

Recruiting as needed for site success.

HRIS administration.

Support of HRBP in delivery of overall responsibilities.

Other duties as required.

EDUCATION

High school completion required.

EXPERIENCE TARGET

2 years' experience in human resources.

2 years' experience in customer service, or a related field preferred.

KNOWLEDGE AND RESPONSIBILITIES/SKILLS

Excellent interpersonal/customer service skills.

Good computer skills - Microsoft Office preferred.

Good verbal and written communication skills.

Excellent organization and time management skills.

Ability to be flexible, adaptable to change and thrive in a team environment.

Basic knowledge of all human resources functions including recruitment, employee relations, compensation, HRIS, benefits, employment laws, compliance issues, etc.

Demonstrated critical thinking, problem-solving and employee relation abilities.

Ability to maintain a high level of professionalism and confidentiality.

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

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