Job description

What you’ll do...

In this role, the candidate responds to a wide range of customer calls in a fast-paced call center environment and correspondence regarding third party coverage to ensure that patient accounts reflect accurate information, scheduling appointments, offering price estimates and general questions. Making outbound calls to complete pre-registration, confirmation of appointments, rescheduling of appointments, will perform special projects supporting our health care centers.

Minimum Qualifications

• One - Two years customer service experience in a fast paced customer service environment
• Ability to be patient, and empathetic and have great listening skills as you will be registering & scheduling patients for their healthcare needs across multiple service lines
• Critical thinking: the ability to work independently and highly result oriented

You will Sweep us off our feet if…

• You have EPIC system experience
• Healthcare insurance experience preferred with a focus on patient registration and eligibility requirements

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
NA

Ability to commute/relocate:

• Hebron, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Call Center: 1 year (Required)
• EPIC: 1 year (Preferred)
• Healthcare insurance: 1 year (Preferred)

Work Location: One location

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